Connie Cuthtrell

**** ** *** *** *******, NC ****0

ad0c63@r.postjobfree.com 252-***-****

PROFESSIONAL SUMMARY

Advanced in MS Office Suite: Word, Excel, PowerPoint, Visio, Access and SharePoint. Use Excel macros and pivot tables. Type 65 wpm. Have been an IT contract worker for the past 16 years. EXPERIENCE

HTC, Inc August 2022 to Present

Service Desk Analyst

● Experienced in clinical workflows within leading EMR systems such Epic, Cerner, MEDITECH, Allscripts, etc.

● Work directly with physicians and nurses to address troubleshoot technical problems impacting patient care.

● Documents all help desk interactions; Redirect problems to correct source; Identify and escalate situations requiring urgent attention

AAA Electrical of NC, LLC May 2015- August 2022

Project Administrator

● Prepared financial statements, reports, memos, invoices letters, and other documents. Successfully got the company approved for federal contracting. Handled bookkeeping tasks, Researched data to prepare documents for review and presentation by boards of directors, committees, and executives. Made travel arrangements for executives.

CAN Capital Kennesaw, GA December 2014-May 2015

QA Specialist

● Internally audited the company by creating and maintain spreadsheets to compile daily stats of production

● Ran weekly meetings with top managers to provide results of team auditing

● Developed quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

Better Home Health Care of Georgia, Atlanta, GA April 2014 – December 2014 Payroll Manager, HR & Executive Assistant

Payroll Manager - Completed payroll for entire company staff 30) on a bi-weekly basis HR Admin - Completed benefits enrollment, I-9 documentation verification, Prepare new employee files, audit preparation, etc.

Executive Assistant - Helped maintain community relationships that our company partnered with to provide support throughout the community. Helped to prepare contracts and official documents that were needed for state filings etc

Capgemini, Atlanta, GA July 2010 - March 2014

Project Administrator Intern – Financial Planning

Capgemini is an on-site IT vendor to The Coca-Cola Company that provides information technology consulting services. Staffed to work on-site at The Coca-Cola Company for a six-month internship. Hired to Project Administrator in December 2011. Was exclusively responsible for logistics of the Coca Cola account:

● Trained managers in processes utilizing Excel and PowerPoint

● Managed time entry systems used to track and manage resources at The Coca Cola Company

● Executed onboarding and offboarding of workers including drug screening, welcome emails, etc.

● Provided weekly Excel reports for project and resources; updated resource and project lists and time entry

● Maintained and updated documents on SharePoint as system administrator

● Created Excel spreadsheets and invoices for ad hoc assignments

● Assisted executives with various assignments, PowerPoint presentations and financial documents

● Analyzed and interpreted budgets; performed account reconciliations

● Recorded and maintained financial transactions and documents in management systems

● Prepared communications, reports and correspondence

● Conducted weekly meetings with management regarding company staffing tracker

● Saved company $50,000 by catching financial miscalculations in invoices and $25,000 by eliminating unnecessary processes

● Assisted with year-end cash collection by closing on $4 million worth of invoices EDUCATION

Year Up Atlanta, Atlanta, GA February 2010 - January 2011 Student and Intern

● Completed a one-year intensive technical and professional skills training program that included an opportunity to intern with Capgemini at The Coca Cola Company.

● Earned 18 college credits at Atlanta Metropolitan State College Chowan University, Ahoskie, NC 2007 - 2008

Major: Biology with a Pre-Med concentration

Austin Peay State University, Clarksville, TN 2004 - 2006 Major: Biology with a Pre-Med concentration

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