DaShaundra Hill

Receptionist

Atlanta, GA *****

ad0c27@r.postjobfree.com

+1-470-***-****

Dedicated Receptionist who thrives in fast-paced and challenging environments. Skilled at answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Insurance Auto Auctions - Morrow, GA

February 2020 to May 2023

• Greeting and assisting customers with making payments, picking up a vehicle, entering a vehicle into weekly auctions, giving the owner of vehicle their title of vehicle.

• Performing administrative support tasks; answering phones and recording and routing messages to appropriate person.

• Filing paperwork.

• Receiving, checking and distributing emails throughout the work day.

• Typing general office correspondence and/or entering information. Receptionist

Howard's Wrecker Service & Body Shop - Atlanta, GA June 2019 to December 2021

• Create customer files as new assignments are received and schedule estimate appointments

• Greet customers when they arrive, locate their file, assign an estimator, and offer refreshments

• Follow up with missed estimate and repair appointments

• Assign vehicle numbers, notate folders, and inform estimators of vehicle arrivals

• Print sign-in/sign-out templates each week, validate staff sign-in and sign-out times

• Responsible for part/core returns and ensuring that credit is received

• Complete tow intake forms and dispatch tow trucks when necessary

• Answer phones, take messages and transfer phone calls

• Maintain printer to ensure sufficient paper supply and print cartridges are installed and in inventory

• Maintain cleanliness of office, customer areas, kitchen, refrigerator, microwave, and bathrooms

• Assist with visitor shuttle service and clerical errands, as necessary

• Update and maintain business social media accounts

• Sort and distribute incoming mail.

Education

College Degree in Medical Assisting

UEI College - Georgia

January 2023 to Present

High school diploma

The School Of The Arts At Carver - Atlanta, GA

August 2014 to May 2018

Skills

• Office experience

• Office management

• Front desk

• Multi-line phone systems

• Calendar management

• Data entry

• Typing

• Phone etiquette

• Organizational skills (7 years)

• Computer literacy

• Customer service

• Administrative experience

• Computer skills

• Customer support

• Microsoft Office

• Intake Experience

• Microsoft Outlook

Languages

• French - Intermediate

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