SAMANTHA JENKINS

**** ******* *********** ** ****** DE 19977 ad0bzf@r.postjobfree.com

302-***-****

Experienced service professional committed to providing an excellent experience for all customers. Versatile, dependable and skilled in leading fellow team members and employees. Fast learner with a solid work ethic. Able to take on new and additional job responsibilities with minimal supervision. Thrives within fast-paced, on-demand environments. CORE COMPETENCIES

Customer Service Leadership Safety / Quality

Order Fulfillment Teamwork Policies / Procedures

Training / Mentoring Communication Problem Solving ACCOMPLISHMENTS

• Recommended by management to lead the training and mentoring of new employees.

• Selected to take on team leader role, with supervisory responsibilities, in the absence of the manager.

• History of exceptional performance within a wide range of industries and team settings. EDUCATION & QUALIFICATIONS

Certifications

8 hour Certified Food Protection Manager Class & Examination-May 9,2018 Microsoft Word, 2015 Dental Assistant, 2001

PROFESSIONAL EXPERIENCE

Instacart, New Castle, DE, August 2018-present

Full Service Shopper

• Receive customer shopping list via the Instacart App

• Shop at the specified store chosen by the customer

• Communicate with the customer while shopping

• Delivery the order to there house

• Accommodate the customer with my need while dropping off their order Giant, Wilmington, DE, May 2016-April 2019

Produce Manager

• Maintain produce floor, pack out product and build displays

• Maintain inventory for department/ order items for department

• Daily production inventory

• Daily clerk work including customer service

• Certified in manager food safety

The Clothing Bank of Delaware, Wilmington, DE, December 2015-May2016 Customer Service/ Sorter

Greets customers in a welcoming, friendly manner to make them feel comfortable.

Efficiently organizes and prepares donated clothing in preparation for prompt delivery and pick-up.

Fills customer orders in a timely manner. Maintains cleanliness and appearance of workplace.

Selected by management to be team leader in the absence of the manager. Responsible for training of new hires. Traffic Signs and Safety, Kennett Square, PA, April 2010-July 2012 Construction Flagger

Performed traffic control and flagging activities supporting various construction projects.

Maintained compliance with safety rules and regulations on all work zones and flagging sites.

Reported hazards and traffic problems to management to ensure safety.

Demonstrated strong teamwork and communication skills. Ruby Tuesday, Middletown, DE, September 2004-March 2005 Server

Greeted customers in a friendly manner, took orders and ensured timely delivery of meals.

Enhanced the dining experience of guests by providing excellent customer service.

Acknowledged by management for excellent teamwork. Collins & Associates, Newark, DE, May 2000-July 2002 Dental Assistant

Directed preparations for dental treatment including welcoming, comforting, seating, and draping patients.

Sterilized and positioned instruments within the treatment area. Attended to patients and supported dentists during a wide range of dental procedures.

Maintained dental supplies inventory by checking stock to determine safety stock, anticipating needed supplies, placing and expediting orders for supply and verifying receipt of supplies.

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