Customer Service Well Being
Resume:
ADAM
TAITAMBOU
*************@*****.***
EDUCATION
George Brown College: Bachelor of
Science: Game Development –
Advanced Programing
The American School of Marrakech-
Marrakech, Morocco – Achieved
High school Diploma.
SKILLS
Heavy Lifting, Time Management,
Maintaining Clean work Areas,
Quality Control, Shift Coverage,
Critical Thinking, Time Management,
Business Planning, Communicating in
French and English
EXPERIENCE
Edge walk Grounds Crew 07/2023 CN Tower – Toronto, Canada Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards. Handled safety checks, putting harnesses on customers, and ensuring that the flow of edge walk is running smoothly in a fast-paced environment. Made safety checks in the morning and used POS systems.
Teaching Finance Literacy 05/2023 George Brown College– Toronto, Canada Teaching finance literacy as a job involves empowering individuals with the knowledge and skills to make informed financial decisions. By breaking down complex financial concepts into digestible information, I help individuals develop budgeting, saving, and investing strategies tailored to their goals. Ultimately I contribute to creating a financially literate society, equipping people with the tools they need to navigate the complexities of personal finance and build a secure financial future.
Guest Representative / Salesman 05/2023 to 07/2023 CN Tower – Toronto, Canada Resolved concerns with products or services to help with retention and drive sales. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Recommended potential products or services by collecting customer information and analyzing customer needs.
Door to Door Salesman 01/2023 to 02/2023 Student Jobs of Canada– Toronto, Canada Used scripts or persuasive sales techniques to convince clients in purchasing products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Retail Associate, 06/2022 to 01/2023, Sama El Ouazzani – California, U.S.A Greeted customers, helped locate merchandise and suggested suitable options.Organized store merchandise racks and displays to promote and maintain visually appealing environments.Maintained clean sales floor and straightened and faced merchandise.Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Assistant Manager 01/2020 to 03/2022, Mohamed Taitambou – Marrakech, Morocco Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands. Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Customer Service Representative 04/2017 to 09/2019 Yasser Mtalsi – Tangier, Morocco Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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