Jose B. Dagante

**** *. ******** ***. *****: ad0bvy@r.postjobfree.com

Chicago, Illinois 60605 Mobile: 312-***-****

SUMMARY OF QUALIFICATIONS:

Around 15+ years’ experience in QA testing that includes Test Planning Creation, developing & executing test cases, reviewing and monitoring progress, schedules, test reports.

Experience with Waterfall, Agile software development and SQA process.

Actively involved in Functional, Integration, System, Regression, End to End testing, User Acceptance and Database testing.

Experience in reviewing business and functional requirements.

Performed Cross Browser testing on IE, Mozilla, Firefox and Chrome Driver.

Experience in UAT manual testing and provide support to business users.

Testing experience in different environments including client server and web based.

Working knowledge of UNIX and SQL.

Working knowledge of Azure DevOPs.

Performed UAT on Sales Force CRM application.

Participate in updating the traceability matrix.

Perform mobile application testing.

Document defects/issues and reproduce issues then escalates to relevant colleagues.

Experience with JIRA or any other bug tracking system.

Participate in defect, issue resolution during QA Development and testing cycle.

Perform Functional, Integration, Regression, System Testing, Mobile Testing and UAT testing.

Conduct integration, regression, and ad-hoc testing as part of release cycle.

TECHNICAL SKILLS:

HP Mercury Quality Centre/ Test Director 8.5 QTP 9.2

Mantis, JIRA, Global Perfect Tracking

Oracle, MS SQL Server, GUI, SQL, AzureDevOps,

MS-DOS,UNIX, Linux, Mozilla Firefox, Microsoft Windows, Install Shield, Orca

Vignette, VPN Client Version 4.8.1.3, Lotus Notes, Remote Administrator, VMWare Images, VMWare Workstation

EXPERIENCE:

TALENT SOFTWARE SERVICES / Highmark Health Solutions, Pittsburgh PA

1769 Lexington Ave N.

Roseville, MN

Senior Tester 02/07/2022 – 09/29/22

Experience using Agile methodologies such as Scrum and/or Kanban experience using the traditional SDLC

Attend Stand-up, Refinement, Iteration, Retrospective meetings, etc.

Write and execute End-to-End CLAIMS test cases.

Run functional test cases for new functionality/enhancements.

Updates testing status to the testing team.

Run En-to-End, Regression to support existing functionality.

Attend daily meetings with development, BA and other stakeholders.

Collaborate with team members throughout the SDLC such as requirements gathering (Test Data) feedback and testing processes (Test Cases)

Takes ownership of the whole testing process

Responsible for test scripting, test cases and part of the team in reviewing test data

Responsible for entering/executing Claims on Mainframe

Worked with On/Offshore leading team

Ability to research, solve problems and work independently and in a team environment

Responsible for documenting test results.

COOK COUNTY TREASURER, 118 N Clark St., Chicago, IL 07/2011 – 10/2020

Manual Software Quality Assurance/Tester

Test all Cook County Treasurer’s Office (CCTO) internal and external applications.

Collaborate closely with other team members and departments.

Execute all levels of testing such as System testing, Integration Testing, Regression Testing

Responsible for the creation of test cases.

Responsible for mobile applications testing.

Attend meetings with the stakeholders, Owners, Developers and Managers

Responsible for the continuous improvement of release test standards and guidelines.

Responsible for the UAT from third party applications of Sales Force CRM application.

Provide UAT workflow, requirements to team.

Work closely with Developers and DBA to understand system logic and identify reason for failure.

Perform thorough Regression testing when bugs are resolved.

Led in defect tracking issues in Azure DevOps, JIRA

Update/maintain requirements, use cases, test cases, and traceability matrix.

Led in connecting with internal teams to identify system requirements.

Led & managed weekly and bi-weekly agile sprints with the team.

Responsible for creating User Manual and guidelines, train users as needed.

Assigned at the Customer Service to answer questions regarding the service provided by CCTO.

Review quality specifications and technical design documents.

Perform migration testing to verify data, functional/non-functional aspects of the application.

Support users by reproducing and investigating issues identified in UAT and production.

IBM, 10 Martingale Rd, Schaumburg, IL 01/2009 – 07/2011

Software Packaging/QA

Work with Packagers and Project Team Leads to define and review test plans.

Develop test plans and cases and execute based on requirements, functional specifications, use cases, design architecture documents.

Create progress reports, document test results and log error/bugs on Defect tracking system.

Simulating CLIENT’s environment in a lab and testing that the software packages can be distributed prior to production deployment

Create Quality Assurance checklist to create and test packages.

Participate in developing and implementing Quality Assurance standards and processes.

Performing package application quality task according to agreed standards and requirements.

Performing regression testing for business critical applications, in case of component modification.

ACCENTURE, 161 N. Clark St., Chicago, IL 08/2007 – 06/2008

SQA Analyst/Tester

Work with Business Analyst and Project Team Leads to define and review test plans.

Develop test plans and cases and execute based on requirements, functional specifications, use cases, design architecture documents.

Create progress reports, document test results and log error/bugs on Defect tracking system.

Contributes to test planning, test preparation and test data preparation

Document software defects, using a bug tracking system, and report defects

Co-ordinate testing activities with offshore team

Perform System, Functional, Integration, Regression testing and UAT

Communicate test results/issues to QA Lead and QA team.

ACNIELSEN, 200 W. Jackson St. Chicago, IL 05/2006 – 06/2007

Manual Software Tester

Work with Business Analyst and Project Team Leads to define and review test plans.

Develop test plans and cases and execute based on requirements, functional specifications, use cases, design architecture documents.

Co-ordinate testing activities with off-shore team

Contributes to test planning, test preparation

Attend walkthrough and signoff meetings

Perform System, Functional, Regression and UAT testing

Perform Point -Of-Sale application.

Re-test original problems to ensure their resolution and provides further documentation to note when problem were resolved or if others were discovered

Document software defects, using a bug tracking system, and report defects

CSW Group Ltd, 4240 Nash Court, Oxford UK 02/2002 – 04/2006

Software QA Engineer

Participate in developing test plans.

Perform QA and testing task, throughout the SDLC

Perform Java based application testing.

Perform software integration testing environment.

Document software defects, using a bug tracking system, and report defects

Worked with Business Analyst, Project Team Lead to write test cases and test scripts.

Participate SDLC right from the requirements gathering and analysis phase

Attend walkthrough and signoff meetings

Assist technical support staff in identifying and resolving problems.

Medical Computer Systems Ltd., Riyadh, MedicLSaudi Arabia

Implementation Specialist/Tester 07/1987 – 09/2001

Technical Systems Programmer 08/1984 – 07/1987

Computer Clerk/Operator 04/1981 – 08/1984

Conducted and managed weekly, monthly meeting on a Waterfall methodology.

Worked with Business Analyst, Project Team Lead to write test cases and test scripts.

Work with various departments to accomplish successful completion of the implementation.

Participate in developing test plans, test cases.

Create and determine test data.

Provide input and establish test schedule and coordinates the execution of test activities

Responsible for the creation of Test Design, Implementation & User Documentation

Validate the Functional Requirements and verify if it meets the requirements

Conducts Regression, System, Integration, Functionality and UAT testing

Document software defects, using a bug tracking system, and report defects

Coach / mentor other team members as appropriate.

Attend walkthrough and signoff meetings.

Conduct training to medical and non-medical staff on the Patient Systems.

Demonstrate ability to work in team environment and help resolve issues.

Conduct Hospital Management Information Systems (HMIS) user training.

Create/Modify Hospital Management Information Systems (HMIS) screens/reports.

EDUCATION AND TRAINING:

2010 - Advanced Computer Training

Quick Test Professional

Introduction to SAP

SAP Sales and Distribution

2008 - Diploma on Clinical Research Professional Development Program:

Clinical Trial Monitoring and Research Site Coordination

The International Conference on Harmonization (ICH)

Good Clinical Practice (GCP) Guidelines

1978 - Southwestern University, Cebu City, Philippines

Bachelor of Science in Medical Technology

1988 - Medical Computer Systems, Riyadh Saudi Arabia

DataFlex Programming and WIMS Software

1987 - Modern Electronics Est., Hewlett Packard Division, Saudi Arabia

Image/3000 Training Course

1984 - COBOL Programming -International Correspondence Schools, London

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