CHIANTI ASHLEY
*************@*****.*** 240-***-**** Capitol Heights, MD 20743
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Spreadsheet Tracking
Title Clearing
Investor Relations
Risk Mitigation
Data Management
Financial Auditing
Recordkeeping Skills
Experience
E House Executive Security Suitland, MD
Security Officer
07/2023 - Current
Checked for safety hazards and took corrective action when necessary.
Investigated all reported incidents of theft or vandalism on premises.
Enforced access control measures in accordance with established procedures.
Momentum Title and Escrow Inc. Greenbelt, MD
Director of Operations
12/2020 - 12/2022
Communicated effectively with loan officers, underwriters, processors, and external parties to facilitate smooth loan closings
Identified and mitigated potential risks associated with loan closings and funding
Continuously evaluated and streamline closing and funding processes for efficiency and accuracy
Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.
First Title and Escrow, Inc. Rockville, MD
Administrative Lead/Post-closing
08/2017 - 01/2020
Proficiently managed the post-closing process for residential mortgage loans, ensuring accuracy and compliance with industry standards and company policies.
Acted as a point of contact for borrowers regarding post-closing questions and concerns.
Trained and mentored junior post-closing staff, ensuring they met quality and productivity standards
Conducted data analysis to identify trends and areas for optimization in post-closing procedures.
First Title and Escrow, Inc. Rockville, MD
Accounting Specialist
08/2015 - 01/2017
Collaborated with cross-functional teams to provide financial data and insights for decision-making.
Managed accounts payable processes, including invoice verification, coding, and payment processing, resulting in streamlined operations and improved vendor relationships.
Conducted financial analysis to identify cost-saving opportunities and improve profitability.
Communicated financial information clearly to non-financial stakeholders.
First Title and Escrow, Inc. Rockville, MD
Funding Manager
07/2008 - 01/2015
Led and motivated a high-performing team of funding specialists, providing guidance, coaching, and performance evaluations to drive productivity and quality outcomes.
Established and nurtured relationships with external vendors, including title companies and escrow agents, to ensure efficient and compliant funding processes
Managed the funding department's budget effectively, optimizing resource allocation to maximize operational efficiency.
Researched and monitored industry trends to identify new sources of capital.
Education and Training
Strayer University Washington, DC
Associate of Arts in Business Management
Certifications
Weichert Certificate for completion of Real Estate Course
Licensed Settlement Agent in MD, DC, VA, IN, MI & CO
Maryland Notary