Customer Service Entry Level

CONTACT

Address : Hayward United States *****

Phone : 650-***-****

Email :

************@*******.**********.***

SKILLS

• Veterinary Care

• Towel Folding

• Critical Thinking

• Dog Behavior

• Laundry Duties

• Pet Exercising

• Daycare Environments

• Customer service

• Cashiering

• Clean spaces

• Sanitization

• greeting customers.

LANGUAGES

Spanish

Native or Bilingual

PROFESSIONAL SUMMARY

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level doggy daycare position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

WORK HISTORY

Dog Daycare Attendant/Dog Bather, 03/2023 to 08/2023 Workindoggz - 597 C St, Hayward, CA 94541

Food Handler/Server Assistant/Cashier, 01/2023 to 03/2023 Mountain Mikes Pizza - Hayward, CA

Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

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Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

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• Assisted with development of animal behavior modification plans.

• Exercised animals regularly with walks and rigorous play activities. Gave animals proper attention to promote secure environment in owner's absence.

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• Kept cages, kennels, play yards, and grooming areas neat and clean.

• Reset procedure rooms between appointments and disinfected equipment. Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

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Kept animal coats clean and healthy with regular washing, grooming, and trimming.

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Cared for sick or injured animals by seeking out veterinary care and notifying owners.

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Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.

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Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.

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Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

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Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.

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• Monitored animals for behavioral problems and signs of health issues. Greeted customers entering store and responded promptly to customer needs.

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• Built relationships with customers to encourage repeat business.

• Operated cash register for cash, check, and credit card transactions with JAZMINE HERNANDEZ

Food Server/Cashier Assistant, 05/2022 to 08/2022

Go Fish Poke Bar - Palo Alto

Customer Service Cashier, 06/2020 to 08/2020

Jumpity Bumpity - Hayward, CA

excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs.

• Welcomed customers and helped determine their needs.

• Operated cash register to record transactions accurately and efficiently. Practiced good time management to deliver customers' prepared orders quickly and accurately.

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Made food according to standard recipes with requested changes for customer satisfaction.

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Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.

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• Organized and re-stocked various stations and self-service items. Supported kitchen team by being responsive and pitching in to complete tasks.

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Greeted customers entering store and responded promptly to customer needs.

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• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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• Worked flexible schedule and extra shifts to meet business needs.

• Received, unpackaged and stored incoming food deliveries.

• Maintained clean, trash-free workspaces to maximize productivity and safety. Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.

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Sanitized work surfaces between food preparation, avoiding cross- contamination and maintaining food safety guidelines.

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Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

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• Organized and re-stocked various stations and self-service items. Supported kitchen team by being responsive and pitching in to complete tasks.

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• served customers their food

• helped them check out at the cash register

• Resolved customer complaints and maintained clean and tidy checkout area. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

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• Met customer service goals and exceeded customer expectations. Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

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• Referred to price sheets and special sale bulletins to enter price changes.

• Operated cash register to record transactions accurately and efficiently.

• cleaned play areas

• took out trash

• cleaned bathrooms

• monitored the play zones to make sure it was safe

• helped customers

EDUCATION

No Degree : Human Development, Expected in 06/2026 Cal Sate East Bay University - Hayward, CA

High School Diploma, 05/2022

Everest Public High School - Redwood City, CA

• 2.0

• second year of college

• studying human development with the concentration of women

• member of sankofa

• 3.5 GPA

• graduated with diploma

REFRENCES

Jumpity bumpity

Eva-manager

phone number: 510-***-****

Mountain Mikes Pizza

shon-supervisor

phone number: 510-***-****

Workindoggzz

marie manager- 510-***-****

Contact this candidate