ALAN LUIS ROJAS

** *** ****** • Westfield, NJ ***90 • 908-***-**** • ad0bgv@r.postjobfree.com

PROFESSIONAL EXPERIENCE

MACY’S New York, NY

Omni Assistant Buyer, Decorative Accessories and Seasonal Bedding Present

Develop, and update assortment based on fashion and sales trends through collaboration with internal merchant teams.

Analyze data to strategize and react to changing retail climate. Forecasted and tracked receipts managed open to buy and suggested buy opportunities.

Collaborate with digital team to increase MCOM penetration and digital tactics to reach new customers.

Build new processes and strategies to react to Covid related business changes.

Serve as a mentor in the Macy’s mentorship program. .

MACY’S

Assistant Planner Toys, Gifts, Tech, Heritage & Trim

Maintain a two way communication with 500+ Macy’s stores and associates to ensure customers’ needs are being meet.

Developed and Implemented communication strategies to reach store managers and sales associates, in an effort to react faster to the needs of the customer.

Collaborated with a large network of new vendors to bring Toys to Macys for 2018 in 518 locations driving $25M in incremental revenue for 2019 and forecasted to drive $50M for 2020.

Analyze customer trends to determine future needs as well as future challenges to minimize impact on business.

Ensure that each store is planned and managed at appropriate growth rates and inventory is proactively managed

Work with multiple teams in the development of new product and initiatives for the holidays.

Serve as a mentor in the Macy’s mentorship program.

Brownie Points Bakery

Manager

Elevated store guest satisfaction. Ensured the swift resolution of customer issues to preserve customer loyalty.

Develop, maintain and update offering based on sales trends through collaboration with internal team.

Accomplish store objectives by managing staff; planning and evaluating weekly and monthly activities.

Maintain staff by recruiting, selecting, orienting, and training employees.

Accountable for budgeting, cost control, payroll, general accounting and full profit and loss

Featured in Star Ledger and the New York times “Do you know the duffing man”

Teach baking classes for young adults and new graduates from different culinary schools

Blue Water Restaurant

Assistant Manager, Hostess, Waiter

Collaborate with store manager to deliver results by prioritizing customer satisfaction safety and a safe and fun atmosphere.

Coach and motivate employees to deliver outstanding food and create meaningful moments for our customers

Assist in the training of new waiters, ensure attention to detail and comprehensive understanding of menu and restaurant methodology and practices

Operate POS terminal to input customer orders, and closed register at the end of shift.

EDUCATION

Rutgers, The State University of New Jersey-New Brunswick, New Brunswick, NJ

B.A. in Human Resource Management May 2013

Career Path Academy, South Plainfield, NJ South Plainfield, NJ

Real Estate License July 2013

University of Valencia, Valencia, Spain

Study Abroad Program May 2011

SKILLS & TRAININGS

Computers: Microsoft Office (advanced user), Microsoft Windows, Mac OS, iWork, iOS Data Analysis: Financial, Sales & Receipts Forecasting and Tracking, Budgeting, Market Research Data Analysis, Marketing Analysis

Foreign Languages: Spanish (native speaker)

Trainings: Report Management, Leadership, Crisis Training, Assortment Planning, Conflict Resolution, Buyer, Financial Planning, Diversity in the Workplace, Negotiation, Safety in the Workplace, Coaching to Enhance Performance, Order Management, Price optimization, Active Shooter, Digitization, Advertising, Stock levels, Markdowns, On order Tracking, Legal Compliance.

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