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Customer Service Shift Lead

Location:
Washington, DC
Posted:
October 11, 2023

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Resume:

Kaylie Clark

ad0bei@r.postjobfree.com – 408-***-****

EDUCATION

University of California, San Diego (3.41) La Jolla, CA Major: Bachelor's Degree - Communications 2022 - 2024 Minor: Business

West Valley College La Jolla, CA

Major: Associate’s Degree for transfer - Communications 2020 - 2022 WORK EXPERIENCE

Third Grade Instructor San Jose, CA

Edventure More Jun 2023 – Jul 2023

● Created a curriculum that focused on students’ emotional and intellectual development and exposure to various subjects.

● Taught third graders various topics including coding, story writing, science, and physical education 5 days a week.

● Provided support and quality education for students and families from low income neighborhoods and ESL homes. Head of Training, Shift Lead Saratoga, CA

Sue’s Gallery Cafe Jul 2021 – Sept 2022

● Created and implemented a new training curriculum and promotion system that is currently used at the Cafe.

● Successfully trained and promoted employees using the new curriculum over the span of one year.

● Helped to formulate and test new drinks including popular seasonals such as the peppermint mocha and pumpkin spice. Assistant Coach Cupertino, CA

Cupertino High School Nov 2021 – Jan 2022

● Organized and scheduled pre-season games for the Junior Varsity soccer team throughout the school week and weekends.

● Created practice schedules and ran practices focusing on conditioning, footwork, and team building 3-5 days per week.

● Communicated with parents and organized team events in order to foster a sense of community and belonging. Shiftlead, Server, Cook Cupertino, CA

Cicero’s Pizza Jun 2020 – Jul 2022

● Facilitated new employee training and development in the front of the house and back of the house.

● Prepared and cooked orders in the kitchen and fulfilled the orders through serving and cashiering in the front of the house.

● Addressed customer questions and concerns and provided quality customer service to each customer. CAMPUS & COMMUNITY INVOLVEMENT

UCSD Board Club, Member and Staff Sep 2022 – Present UCSD Triton Flex, Member Sep 2023 – Present

UCSD Healthy Skin Initiative, Member Sep 2023 – Present West Valley Intercollegiate Soccer Team, Member Sep 2020 – Jun 2021 Girls Who Code, Member Jun 2019 - Aug 2019

Edventure More, Volunteer Jun 2018 – Aug 2019

SKILLS

Language: Fluent English, Conversational Japanese, Conversational Yu Chinese (Cantonese) Relevant Coursework: Communications Children & Media, Communications Media Tech & Social Movements, Communications Advertising & Society, Communications Institutions & Power, Communications Science Communication, Visual arts Design Communication

Hobbies: Crochet, Art, Watercolor, Soccer, Skiing, Weight Lifting, Makeup Art, Gel X, Poetry, Fashion



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