Customer Service Representative

Professional Summary

Self-motivated individual; dependable; hard worker; fast learner; always seeking to learn new skills to enhance my career abilities to perform well and above employer expectations

Motivated, personable professional adept multitasker able to handle a high number of physical kitchen tasks with speed and accuracy. Skilled in Hosting, Training, quality testing, and working in a fast paced environment within a restaurant/cafeteria/Buffet and Ballroom settings

Skills Summary

Customer Service

Energetic

Fast paced call center

Critical Thinking

Active Listening

Organizational Skills

Cash Handling

Inventory Control

Open/Close procedures

Work History

BESTBUY HEALTH 11/2022-PRESENT

Customer Service Representative

Actively listen, providing caring and supportive responses, while problem solving to resolve customer issues

Perform Tier 1 troubleshooting for all Products and Services

Provide support for Lyft services and Phonebook support

Respond to high volume of inbound calls from new and/or existing subscribers, handling caller needs

TASKUS 08/2018-11/2022

Content Moderator

Worked as a content moderator allowing all social media to post or to be erased on internet platform

Trained to update and write permissions and commands for online activities on company website

H-E-B PLUS! 06/2008-07/2015

Cashier & Customer Service Representative

Cashier, Loss Prevention, using high attention to detail

Worked as a team member performing cashier duties, product assistance and keeping work area clean

Managed cash stock and inventory balance accurately

WAL-MART 03/2002-07/2005

Layaway attendant, Accounting Assistant, Jewelry Assistant, Cashier

Maintained up-to date knowledge of store policies and procedures regarding payments, returns and exchanges

Replenished merchandise shelves with items from the stockrooms

Trained on accounting measures, POS, Accounts Receivable

Education

ST. PHILLIPS COLLEGE, SAN ANTONIO, TX

150 course hours

Persuing Degree in Fine Arts

ART INSTUTUE OF SAN ANTONIO SAN ANTONIO, TX

30 course hours Persuing Certification in Arts Crafting

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