****D SW **ND ST. BOCA RATON FL *****

561-***-**** ad0bbl@r.postjobfree.com

RENE JIMENEZ

OBJECTIVE

To obtain a position in a solid company that will allow me to develop my abilities to a maximum and at the same time acquire more knowledge and skill as a professional.

SUMMARY OF QUALIFICATIONS

Over 20 years of experience in office and tech related jobs in various industries.

Established good working relationships with customers / clients.

Strong personal communication skills.

Ability to organize, prioritize, work under pressure, high work load meeting deadlines.

Self Motivated, initiative, high level of energy.

Accuracy and attention to details.

Tolerant and flexible to different situations.

Problem analysis, use of judgment and ability to solve problems efficiently.

WORK OF EXPERIENCE

Partech Remote, FL

Sr. Customer Experience Tech

Installed and serviced POS systems for major fast food chains.

Diagnose, fix and upgrade POS systems and networks.

Installation and maintenance of digital HD surveillance.

QSR Tech Remote, FL

Service Tech

Provided service for POS systems throughout S. Florida.

Diagnose, fix and upgrade POS systems and networks.

Installation and maintenance of digital HD surveillance.

Alarmone Inc. Ft. Lauderdale, FL

CCTV Installer

Commercial and residential CCTV installs.

Diagnose, fix and upgrade CCTV systems.

Installation of ip/digital HD surveillance.

Sun Coast Power Coral Springs, FL

Electrician's Apprentice

Commercial and residential service.

Diagnose and fix electrical circuits.

Installation of outlets, switches, lights and fans.

WORK OF EXPERIENCE CONTINUED

Premier Auto Finance Margate, FL

Customer Service / Office Clerk

Inbound call customer service rep.

Take payments over the phone, explain finance contracts.

Attend walk in customers, outbound acct. collections.

Firstbangroup Inc. San Juan, PR

Check Approval Dept. Supervisor

In charge of training operators dedicated to check approval.

Resolved issues with stores regarding checks.

Gave support to operators.

Investigated bounced checks and fraud.

Rosselló Realty San Juan, PR

Administrative Assistant

Set daily appointments with clients.

In charge of creating documents related to real estate rental / sale.

Made travel plans and arrangement for company president.

Centennial Communications San Juan, PR

Customer Service Rep.

Resolved customers needs and problems in a call center environment.

Customer retention, wireless call plan changes and invoice corrections/adjustments.

Computer Gallery San Juan, PR

Sales Executive

General sales of computers, hardware and software.

Phone sales, customer service, support and price quotes.

Suggested new products that increased earnings.

EDUCATION

92’ - 93’ MBTI / Business Training Institute San Juan, PR

Data Entry / Secretary - Associate Degree

Received award for typing speed. (45 wpm or above)

91‘ - 92‘ Southwest High School Miami, FL

GED High School Diploma Equivalent (3.60 Avg.)

SKILLS

Microsoft and Macintosh operating system proficient.

Microsoft Office proficient.

Computer repair and maintenance technical skills.

English and Spanish fluent, also a bit of Portuguese.

References available upon request.

Contact this candidate