Customer Service Machine Operator

Jan Chris Caballero

** ********** ********, ********, ** L6T 2E3 647-***-**** ********.*************@*****.***

An ambitious individual with exceptional skills in building and developing customer relationships, by providing excellent and remarkable customer service level.

Eager to venture into new challenges while embracing these challenges as opportunities to learn

Hardworking and committed to learning fast from training provided

Reliable and highly adaptable to varying levels of responsibilities

WORK EXPERIENCE

Machine Operator/Line Leader Carpenter Canada June 2022 – June 2023

Woodbridge, ON

Received and understood production instructions from bedding line supervisor

Followed work order instructions to assure proper construction of mattresses

Adhered to established glue line production procedures

Assembled mattresses using specified gluing procedures, components into product according to customer requirements

Placed finished products onto conveyor for next step in production or shipping process.

Inserted mattress core into cover, regulate foam into corners and edges to provide a plush fit

Covered, boxed, and sealed finished product and applied proper labels

Cleaned gluing equipment and performed appropriate scheduled maintenance

Familiarized, understood, and followed all department specific safety procedures and rules

Machine Operator/Line Leader Give & Go Prepared Foods April 2020 – June 2022

Brampton, ON

Prepared shift assignments for team members to ensure optimal operational capacity

Ensured Health and Safety, Safe operating Procedures and Good Manufacturing Practices are followed among line team members

Followed all safety guidelines required machine’s manufacturer

Ensured safety guards in place on machines while operation

Performed maintenance checks as required to keep machine in good working order

Responded to any defects or issues with the machine (lights, alarms,visual indicators) and notifies the supervisor and maintenance of needed repairs

Removed scrap from the machine and maintain housekeeping in and around your working area.

Communicated with Area Leader on machine operational and team members concerns

Performed first-case checks when beginning each product run

Performed in-process check to ensure quality and safety of production as per QA SOP/WI.

Resolve issues on the line a timely manner as needed to ensure line efficiency.

Followed recipes and product standards i.e. product quality, appearance and weight

Loaded film and other packaging materials onto machines and ensured packaging match

Performed end-of-shift changeover checklist to succeeding production line leader

Regularly monitored product conformity to quality specifications

Set up and prepared equipment and ensured the machines are properly shut down after production

Completed all required paperwork accurately and in a timely manner.

Team Member/Baker Tim Hortons August 2019 – March 2020

Mississauga, ON

Safely served and handed food to costumer and fulfilling every need of costumer

Efficiently took costumer orders in front cashier and drive-thru window cash register

Performed general maintenance duties, including sweeping and mopping floors, wiping counter tops, and bringing the garbage to dumpster

Reviewed the quality of ingredients to match the amount of items to be baked

Checked the quality of raw materials to ensure that standards and specifications are met

Checked baking equipment to ensure that it meets health and safety regulations and performed sanitation and cleaning, as necessary

Responsible for unloading store shipments and stored them accordingly

EDUCATION

Systems Technology Institute June 2017 – March 2018

Diploma in Culinary Art

Zamboanga Del Norte National Highschool June 2010 – March 2015

Graduated with High School Diploma

Hobbies and Interests

Joining beauty contest

Cooking

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