Server/Bartender

Gabriella Marie Loredo

*** ***** ******* ****** ********, IL 60040

847-***-**** *********.********@*****.***

EDUCATION

University of Illinois at Chicago (UIC) Chicago, IL Bachelor of Arts in Criminology, Law, and Justice 12/2019

Minors in Sociology and Spanish

RELATED WORK EXPERIENCE

Sunset Valley Golf Course Highland Park, IL

Bartender/Server and Beverage Cart Attendant 5/2019-Current

Serve food and beverages promptly and accurately to over 200 guests per day

Keep the bar and beverage cart clean and well-stocked throughout each shift

Work and effectively manage golf outings and large events

Positively build and maintain relationships with guests to encourage guest satisfaction

Salt Creek Tacos Highland Park, IL

Server/Bartender and Assistant Manager 3/2020-7/2020

Maintained high standards of food quality by reviewing orders and monitoring food safety

Operated as sole bartender on weekday and weekend shifts

Excelled at upselling guests from shelf to premium brands of tequila

Performed closing manager duties such as inventory, closing out the day and locking up the restaurant

28 Mile Vodka Company Highwood, IL

Server 9/2020-3/2020

Consistently provided excellent service and guest dining experience

Answered questions about menu selections and offered suggestions

Frequently assisted other employees to promote teamwork during large events

Maintained a work environment that ensures work cleanliness and presentation standards are met

Beelows Steakhouse Highland Park, IL

Hostess and Server 3/2014-12/2018

Answered incoming calls to the restaurant and provide appropriate service

Used OpenTable to manage reservations and establish floor plans to ensure availability and guest satisfaction

Trained new hires on menu knowledge and sales techniques

Successfully resolved customer issues and complaints

SKILLS

Computer: Microsoft Office Language: Bilingual Spanish/English

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