General Air Services

IT Supervisor

Sep. **** – Feb. 2016 Santo Domingo, D.R

• Collaborated with software vendors to pro-

vision reservation systems and ticketing so-

lutions for airlines under the General Air Ser-

vices umbrella.

• Expertly managed QuickBooks, ensuring ac-

curate financial data management, insightful

report generation, and comprehensive analy-

sis.

• Strategically managed Avast Endpoint through

advanced security configurations, vigilant

monitoring, and rapid incident response,

thereby strengthening endpoint defenses and

effectively mitigating cyber risks.

EDUCATION

APEC UNIVERSITY

M.S. Management and Productivity

2017 Santo Domingo, D.R

APEC UNIVERSITY

B.Sc. in Computer Engineering

2015 Santo Domingo, D.R

TECHNICAL SKILLS

• McAfee

• Cloud Providers: AWS, AZURE

• Office 365 (MS Word, Excel, Access, and Pub-

lisher)

• MSSQL, SQL

• Log360

• OpManager

• Deep Security and Nessus

• Fortinet

• SAP HANA

• Quickbooks

• Hyper-V

• Domain Controller, DHCP, DNS

• Avast Endpoint

CERTIFICATIONS

• ISO31000 course in Risk Management and

Professional Training Facilitation

• IHackLabs Certified Incident Responder

• Diploma in Cybersecurity and Cyber Risk Au-

diting - ITLA

• Internal ISO27001:2013 Auditor - BDO

• Root Cause Analysis and Corrective Actions -

MCG

• Risk Analysis and Management in Processes -

MCG

• Diploma in Cybersecurity and Cyberdefense -

ITLA Ethical

ANTHONY CRUZ

[ ad0b4r@r.postjobfree.com Ó 929-***-**** Jacksonville, FL EXPERIENCE

University of the Caribbean (UNICARIBE)

Cybersecurity Professor

Jan. 2022 – Present Santo Domingo, D.R

• Instructed students remotely in crucial cybersecurity domains such as network security, data encryption, and cybercrime prevention.

• Collaborated with colleagues to refine program content, en- suring alignment with industry standards, and provided per- sonalized mentoring to enhance practical skills and ethical understanding.

• Delivered captivating lectures on a range of cybersecurity top- ics, including network security, cryptography, ethical hacking, and incident response.

• Enhanced risk management by meticulously monitoring pro- gram risks, issues, and scope.

• Guided students in translating theoretical analyses into real- world solutions.

• Mentored students, instilling multitasking strategies for suc- cessful assignment and project completion.

Superintendency of Pensions

Senior Analyst, Information Security

May. 2018 – Jan. 2022 Santo Domingo, D.R

• Implemented a vulnerability management program using industry-leading tools such as Nessus Vulnerability Manager for regular scans and assessments.

• Contributed to risk management by monitoring program risks, issues, and scope, ensuring timely prioritization and visibility.

• Managed ePO McAfee, overseeing the platform’s operation, configuration, and security for comprehensive endpoint pro- tection.

• Developed a security awareness program incorporating pre- sentations, videos, and interactive modules, complemented by insights from Log360 (SIEM), to educate employees on cyber- security best practices and emerging threats.

Profamilia

Manager, IT Infrastructure

May. 2016 – March. 2018 Santo Domingo, D.R

• Strategically managed FortiClient, configuring and optimizing the system against cyber threats while ensuring a seamless user experience.

• Managed user accounts, roles, and permissions in SAP HANA, handling key administrative functions to maintain a secure environment.

• Led incident response teams, effectively mitigating and resolv- ing 95% of security breaches within the first 24 hours.

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