Business Development Customer Service

Jennifer Rogers

*** ****** ****, ********, **. Cell: 815-***-**** ******************@*****.***

Customer Service – Business Development

Professional Statement: Reliable, friendly and a quick learner. A team player who is passionate about helping others. Experienced in customer service, data management and business development. I will thrive in a collaborative, problem-solving, customer centric environment.

Communicative * Self Motivated * Optimistic * Flexible

Bachelor of Arts, Northern Illinois University, Dekalb Illinois - GPA 3.5- Honors and Scholarships included recipient of the University Honors Program, Woodstock Center Scholarship & Pepsi Scholarships

Experience

Northern Illinois University - Research Assistant

Responsible for district wide CBM data entry working with SPSS and AIMS web; scored maze data

Wrote literature reviews for lab related articles on social support, bullying and intervention responses

T.C Development - Cortland, Illinois - Admin. Assistant / Events Coordinator 2007 - 2010

Customer relations management for the motorcycle industry, events planning and coordination

Responsible for all North American event schedules

Handled all incoming and outgoing sales calls, shipping and receiving, accounts payable

Effective Management Systems – Naperville, Illinois - Business Development Rep. 1991 – 2001

Responsible for driving new enterprise business by researching prospects, reaching out via email, phone, LinkedIn, and qualifying opportunities

Sales & Marketing collaboration on lead generation programs for strategic planning and follow-up

Communicating ERP & Supply Chain software solution use-cases, technology, and features to prospective customers

Establishing strong client relations with customer’s key decision-makers

Top performer consistently achieving results in revenue

Jewel Osco November 2020- Current.

Customer service, front end cashier Responsible for customers grocery orders while I scan them as their cashier. Offering them the best shopping experience they could have.

VOLUNTEER WORK

We Care Pregnancy Center, Lead advocate to women in the community, DeKalb, IL.

Duties: Provide education and support on pregnancy and childbirth by conducting training sessions via video from certified nurses and providing literature and support throughout their pregnancies and after childbirth. speaker to all new trainees, during our training classes twice a year.

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