Night Shift Customer Service

Anisha

AVAILABILITY ( PART TIME) Weekends FREE (Night, Evening, Morning, Afternoon, Over night shift) Weekdays ( Tuesday, Wednesday, Friday FREE) Night, Evening, Afternoon, Over night shift) Monday and Thursday free after 7PM ( Night shift)

RESUME SUMMARY Ambitious, industrious, and coherent individual who has the potential to work with her own initiative and as a part of the team. My skills revolve around five “p” s: Passion, Patience, Professionalism, Problem solving and “People-first” attitude. Have positive attitude, proactive approach and utilize my skills and knowledge in the best possible way to fulfill and achieve organizational goal. WORK EXPERIENCE Retail Cashier (Full time)

01/08/2017 - 05/10/2018 DMart Chandigarh, India

Manage transactions with customers using cash registers and process credit card payments, accepting cash payments, making changes, and using a point of sale (POS) system for transfer.

Explain pricing terms such as sale prices and unit prices to customers who inquire about them.

Trained 3 cashiers in checkout process and POS system, increase productivity by 10%

Resolved 80% of customers incidents within 5 minutes, transferring customers to managers after 7 minutes.

05/02/2019 - 07/09/2020 Customer Service Representative (Full time) Recex Amritsar, India

Processed POS transactions, including checks, cash and credit purchases or refunds.

Reviewed weekly sales circulars and monitored price changes and resolved differences between accounting information and cash drawer.

Cross-sell products and introduce new ones and received “Associate of the Month” award four times.

Reviewed and resolved differences between accounting information and cash drawer. 08/01/2021 – 10/03/2022 Retail Sales Associate (Part time) White Force Group, Chandigarh, India

Manage walk in customers and assist customer in exploring product catalogue and provide consultation in selection of products and achieve all business milestones.

Build and maintain relationships with new and existing customers

Present product information and benefits to potential customers 10/09/2023 – 15/09/2023 Bakery, Burlington, ON

Wraps and packages baked goods by hand or with wrapping machine. Moves product by pushing on large, wheeled, metal racks.

Keeps wrapping area and sales area clean and clear of debris. Follows safety and security procedures. ACCOMPLISHMENTS PANJAB UNIVERSITY – Chandigarh Punjab, India 2015-2018 BACHELOR OF SCIENCE in Biotechnology (Honours) - Graduation degree THAPAR UNIVERSITY – Patiala Punjab, India 2018-2020 MASTER OF SCIENCE in Biotechnology (Honours) - Post-Graduation degree EDUCATION FLEMING COLLEGE (Toronto campus), ON PROJECT MANAGEMENT – Graduate Certificate

(Pursuing)

Phone number: 437-***-**** Email address: ad0b3q@r.postjobfree.com• Address: Brampton, ON L7A1X3 PROFESSIONAL SKILLS Customer Service, Active Listening, Cooking, Baking, Microsoft word, Microsoft Excel, Strong Leadership Skills, Time management skills, Food Handling, Hospitality, Collaboration, Manufacturing, Verbal Communication, Interpersonal skills, Problem solving skills, Decision making, Organizational skills, Operate cash register, Team work, Kitchen management, Food service, Merchandising, Presentation skills, Heavy lifting,

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