ANNA SMITH-CASAGRAND

*** ********* *****, **** ***** Louis MO 63367 636-***-**** ad0b2b@r.postjobfree.com

OBJECTIVE

Motivated and accomplished Sales Territory Manager/Operations Manager. Attentive to detail with outstanding follow-through. Proficient in building relationships and meeting goals. Detail oriented and innovated self starter.

EXPERIENCE

Southern Orthodontic Partners

Practice Operations Manager September 2022-Current

• Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)

• Oversee the operations of multiple office, store or business branches

• Guide, train and manage lower-level management and supervisors

• Prepare performance reports for presentation to upper administration

• Organize and implement training programs for staff in the entire region

• Ensure that all branches follow safety, health and business laws and regulations

• B2B Marketing, responsible for social media ads and tracking across 9 practice locations

Invisalign/Align Technology

Territory Manager January 2021-September 2022

• Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.

• Analyzing sales and marketing data to determine the most effective sales and marketing techniques.

• Motivating Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas

Record all sales activity and client information (Salesforce)

Power BI

Exceptional negotiating and diplomacy skills

Travel 25% overnight

Nikodem Dental Care

Multi-site Practice Operations Manager February 2019 – January 2021

• Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.

• Established work priorities to meet contractual obligations for schedule.

• Assessed upcoming projects to forecast projected resources

• Met quarterly production goals

• HR responsibilities such as hiring and training new employees

Heartland Dental

Treatment coordinator Dental Assistant January 2017-January 2019

• Update and maintain client’s dental records

• Perform routine dental cleanings and assist the dentist with complex dental procedures

• Take and process X-rays of patients

• Schedule patient appointments

• Take billing and insurance details from patients

• Advise patients on recommended oral hygiene

EDUCATION

Missouri College- 2016 Associates of Applied Science in Dental Hygiene

Mary like University- 2017 Bachelors of Biology

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