Delivery Driver Customer Service

ESTEBAN ORREGO OSPINA

678-***-**** ****************@*******.***

***** ******* ***** ***, ****** NC, 28097

EDUCATION

Miami Christian Academy, Miami FL — High School Diploma May 2008

WORK EXPERIENCE

Door Dash, Charlotte NC – Delivery Driver

August 2020 – Present

• Evaluate customer needs and determine appropriate actions.

• Resolve any customer complaints and adjust orders as needed.

• Operate motor vehicles in a safe and efficient manner.

• Deliver food or items purchases safely and in a timely manner.

• Currently have a door dash rate of Excellent in delivering food. Real Floors, Charlotte, NC – Flooring Sub-Contractor March 2016 – August 2020

• Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.

• Cut and installed padding to specified dimensions while strictly following company methods.

• Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.

• Performed quality installations quickly and accurately while adhering to highest standards in customer service.

• Formed smooth flooring foundations by installing plywood or Masonite over support structures.

SKILLS

● Safety Protocol Knowledge

● Map reading and navigation skills

● Concise Time-management

● Safe driver in adverse conditions

● Excellent Communication Skills

● Fluent in Spanish

● Current Drive License

CORE COMPETENCIES

● Good written and verbal communication

● Ability to work effectively within face paced work environment

● Strong networking and persuasion skills

● Self-motivated and results oriented

● Ability to lift over 50 pounds or more

LANGUAGE

• English

• Spanish

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