KAWALJEET SINGH

Mobile: 647-***-****

E-mail: ad0b1c@r.postjobfree.com,

ad0b1c@r.postjobfree.com

HIGHLIGHTS

Intensive experience in Customer Service Management and Operations.

Proficient and comfortable with the use of computers (All Microsoft Office applications) and Internet.

Effective communicator with fluency in English, Hindi & punjabi.

Excellent interpersonal, analytical, problem solving & organizational skills.

Possess persistent and goal-oriented attitude and a capacity to easily adapt to new cultural and professional environments.

WORK EXPERIENCE

POWER PLUS MOBILITY INC. (GULPEH CANADA)

PERSUING TILL DATE

KEY RESPONSIBILITIES

Machine operator

PARTS MANUFACTURING

PRODUCT ASSEMBLING

GURU NANAK AUTOMOBILE LTD.

COMPANY DEALS IN :--AUTO MOBILE SPARE PARTS

Since Nov 2012 TO OCT 4, 2023(SOLE PROPERITOR)

KEY RESPONSIBILITIES

CUSTOMER SERVICE RELATIONSHIP

HANDLING CUSTOMERS QUERIE

EXPERIENCE IN CASH HANDELING,

DEAL IN RETAIL AND WHOLESALE OF THE PRODUCT,

PACKING AND DISPATCHING OF THE PRODUCT,

DISPATCH THE COURIERS TO THE PARTY

UNITECH AMUSEMENT PARK LTD (UAPL)

Since February 16, 2007 TO Nov 2012

Company Profile: - UAPL is a joint venture between the leading real estate giants - Unitech Group and IAL the pioneers in the amusement parks industry. UAPL owns and operates a world class amusement park by the name of Adventure Island and retail area by the name of Metro Walk in an expanse of 62 acres. Key Responsibilities included:-

1. Overseeing routine work in the amusement park.

2. Preparing opening and closing reports and sending them to Manager & GM – Operations. 3. Ensuring a good work environment for the team and meeting daily requirements as and when they may arise.

4. Ensuring corporates visiting the premises are fully satisfied with the facilities offered, taking feedback in the end and following up regularly on repeat visits.

5. To ensure smooth operations in the park by conducting daily briefings, handling operational requirements, maintaining work flow and regular follow ups.

6. Liasoning with all departments for any operational requirements to maintain a healthy and safe work environment.

Since 2005 to 2006

North Delhi Power Ltd (NDPL)

KAWALJEET SINGH

Mobile: 647-***-****

E-mail: ad0b1c@r.postjobfree.com,

ad0b1c@r.postjobfree.com

One Year Apprentice Training In North Delhi Power Limited (N.D.P.L) and Education From (B.T.C. Pusa) (2005- 06)

EDUCATION

QUALIFICATION PASSING UNIVERSITIES

Apprenticeship 1 Year Appreticeship training from BTC Pusa (N.C.V.T.) I.T.I

Sri Guru Harkishan Industrial Training Center New Delhi- 110018 with 77% marks (N.C.V.T)

12th Standard New Delhi, NOS Board

10th Standard New Delhi, CBSE Board

TRAINING EXPERIENCE & ACHEIVMENTS

Trained on “Service Excellence” a training program emphasizing 100% guest satisfaction and creating WOW exeprience.

Attended a certified First Aid Training programme by St. John’s Ambulance, Indian Red Cross Society.

Attended a detailed certfied programme by TUV Nord covering operational safety and work processes.

Attended various in house programmes covering customer service aspects and related soft skills. PERSONAL DETAILS

Date of Birth: 19.03.1985

Languages Known: English, Hindi & Punjabi

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