Project/Program Manager

Rick is a Senior IT and Business Program/Project manager with full-lifecycle implementation/outcomes success in custom AppDev, ERP implementations, infrastructure outsourcing and transitioning, data warehouse, e-commerce, and package implementations under Agile software development, OOAD, and Waterfall methodologies.

Lead Project Manager, Medtronic

April 2022– May 2023.

Sr. Project Manager for Network As Service, a $200 mil. Network infrastructure outsource to a major Telecom. Responsible for managing scope, business case, staff augmentation resources, timeline, change management, and all deliverables.

Successfully implemented their top priority business unit.

Successfully implemented SDWAN: $1 mil. annual savings.

Developed all project execution and tracking documents.

Successfully developed the overall combined 2-year timeline.

Managed vendor relationships and change management plans.

Wellness Break

July 2018 – April 2022.

Senior Project Manager, Ecolab.

March 2018– June 2018. (Program outsourced at end of June)

Sr. Project Manager for the G360 Program to integrate new US data sources into the SAP-based field application. Responsible for managing scope, source, and timelines for 15 data domains interfaces by agreeing process with data source owners and analyzing IT Ops impact, and managing change.

Successfully identified all data sources.

Senior Program Manager, Prime Therapeutics.

January 2017 – November 2017.

Sr. Program Manager for the Walgreens co-developed program initiative. Responsible for overall cross-functional program management, including product development, data/network requirements, software development, marketing, user experience, and budget with an external business entity.

Successfully launch the first 3 projects, taking the program from Red status to Green status.

Vendor Manager, Prime Therapeutics.

May 2016 – December 2016.

Managed the vendor contract and external vendor execution of the ePA application.

Evaluated and recommended changes to the requirements process and documentation, resulting in better requirements, better IT Ops response, and software delivery quality.

Project Manager, External/Internal Data Warehouse Integration, Blue Cross Blue Shield Minnesota

May 2015 – April 2016.

Full lifecycle responsibilities for ensuring healthcare data sent from external warehouse integrated with internal warehouse data, for meeting contractual and regulatory reporting.

Managed onshore/offshore resources.

Senior Business Project Manager, Prime Therapeutics.

June 2014 – February 2015.

Successfully managed multiple projects in Government Programs with compliance or corrective action mandates under strict timeline and functionality criteria. Projects involved eligibility, clinical review & adjudication, & prior authorizations.

Coordinated IT Claims development with business user areas to ensure project objectives and HIPAA compliance.

Project Manager/Agile, Connexions Loyalty.

November 2013 – June 2014.

Successfully delivered the ecommerce travel loyalty website combining traditional PM and Agile methodologies.

Initiated 4 projects for delivery in August 2014.

Senior Project Manager, Prime Therapeutics.

December 2012 – November 2013.

Successfully delivered multiple Wellness program releases.

PM on Performance Quality Measurement: conducted vendor selection, defined project plan, finalized requirements.

PM on Master Data Member project; performed data assessment on Member Data across the enterprise for standardization in the data warehouse.

Project Manager, US Bank, Wealth Mgmt division.

April 2012 - December 2012.

Successfully developed Program Roadmap for CCR program.

Program Manager, Compensation - Thrivent Financial.

April 2008 – December 2011.

Successfully managed project plans/budgets/resources for multiple concurrent compensation projects totaling 60,000/hrs a year through full lifecycles within budget and timeline constraints.

Successfully managed teams of Project Managers/associate PM’s, BA’s, Architecture, on-shore/off-shore development, on-shore/off-shore testing, change management, and deployment.

Led monthly C-level Leadership reviews of program progress.

Turned program from Yellow Status to Green Status. Business benefits realized in all projects.

e-Commerce Program Manager; Bestbuy

April 2002 – December 2002.

Successfully implemented the Software and Video Games ecommerce site, managing all internal and staff augmentation resources and logistics.

Project Management Skills

Full Life-Cycle Custom & Vendor Project Management

External vendor Data Integration

Cross Functional team management

Staff augmentation management

Business Requirements definition

Risk Assessment & Management

Project Management Office:

Portfolio Project Management

Project Reporting (BI)

Project Methodology & CMM

Project Team & PM mentoring

Offshore development resources

IT Ops and Data Warehouse

Package Selection, Evaluation and Implementation

Project Assessment and Recovery

Project Planning & Scheduling

Business Case analysis

Change Management

Technologies/Methodologies

Agile/Scrum

VersionOne

Rational Unified Process

Microsoft Project Server

TEAMS, ServiceNow, Planview

eCommerce project experience

ERP: Oracle Project Portfolio Management

NET technology

Microsoft Modeling Language

JAD/RAD

Accreditation

Project Management Professional

Certified Scrum Master

Rational Unified Process

Certified Public Accountant

Industry Experience

Financial Services (Mortgage, Annuities, Insurance & Insurance Brokerage, Investment Banking)

Medical devices

e-commerce

Healthcare & PBM

Retail

Marketing

Corporate Travel

Education

Master’s Degree Finance

Loyola University Maryland

Bachelor of Science, Accounting

University of Maryland

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