Customer Service Care
Resume:
May **05-Feb 2012
June 1998-May2005
Dec 1995-June 1998
May 1987-Aug 1995
Diana Collier
469-***-**** • ad0asm@r.postjobfree.com
Objective
To help customers to the best of my abilities and to work for a company with growth in a solid organization. Key Qualifications
● Customer service experience
● Computer experience
● Typing
● Data entry
● Ten key
● Able to communicate with customers
Work Experience
Customer Care, William Sonoma.
● Handled incoming customer calls with orders or issues with accounts.
● Appeased customers when warranted.
● Scheduled white glove furniture service.
● Answered questions about products.
Bakery Manager,Cake decorator, Customer Care, Walmart.
● Maintained inventory and ordered product when necessary.
● Made sure all product were placed in the appropriate place to be sold.
● Made sure staff was available and placed in the appropriate job per skill.
● Handled all customer questions and suggest designs.
● Decorated cakes, cookies, and cupcakes accordingly.
● Baked bread and iced donuts.
● Worked as a customer service representative for returns, money transfer, money orders, exchanges and refunds.
Kitchen manager, Gateway Academy
● Cooked for 125 children daily.
● Complied with nutritional guidelines.
● Maintained appropriate stock within a strict budget.
● Maintained compliance with all health codes for safety and sanitation procedures. Assistant director, Cook, Children’s World
● Managed daycare and the employees.
● Responsible for accounts receivable.
● Maintained children’s files.
● Made sure the daycare was running within budget.
● Cooked for 125 children.
Temporary Work
Admin
● Worked for several temporary agencies as a Business Administrative assistant. Filed, email, answered phones, used PowerPoint for presentations, used publishing programs to make artwork and logos to use in presentations.
Network Representative
June 1982- oct 1986
May 2019
Home Shopping Club
● Answered incoming customer sales calls for items on television. Kept track of show sales per each television host. Put items in the computer system that were being sold on television. US Army
Electric Warfare Signals Intelligence Analyst
● Held a Top secret clearance. Kept track of enemy targets and broke incoming codes. Education
Associates Degree
Collin Community College
● Culinary art/hospitality, pastry chef
CNA Certificate
● Picken’s Tech
References
Available upon request.
Contact this candidate