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Google Cloud Operations Manager

Location:
Mount Prospect, IL
Posted:
October 11, 2023

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Resume:

Ammaar Salih

https://www.linkedin.com/in/ammaarsalih/

619-***-****

ad0ari@r.postjobfree.com

EXPERIENCE

Cloud Solutions/Security Operations

Iklas Consulting, Chicago, IL

September 2019 - September 2023

Designed and implemented scalable cloud architectures using AWS, Azure, and Google Cloud Platform (GCP) to meet clients' specific requirements. Implemented automation scripts and workflows (using tools such as Terraform, Ansible, and AWS CloudFormation) to streamline provisioning and orchestration processes. Provided technical guidance and training to clients and internal teams on cloud technologies and best practices.

Apprentice Operations Manager

Mainstreet Manufacturing

June 2015 - August 2019

Collaborated with teams in-house and globally to streamline manufacturing processes, enhance production capacity, and meet customer demands promptly. Reviewed and analyzed KPI hourly production reports to identify bottlenecks and implement corrective actions, leading to consistent on-time deliveries. Conducted physical inventory audits, reconciled discrepancies, and developed comprehensive PowerPoint presentations to market excess inventory to customers, resulting in a 40% reduction in aged inventory.

Played a key role in HR by assisting in hiring, onboarding, and training new employees, fostering a skilled and motivated workforce.

Supported customer service teams by resolving complex customer issues and ensuring timely order fulfillment.

Managed shipping operations, including creating Bills of Lading (BOLs), coordinating with logistics partners, and ensuring on-time delivery of products. Maintained strong relationships with Fortune 500 clients such as Amazon, Walmart, and Bed Bath & Beyond, addressing their specific needs and concerns. Collaborated with cross-functional teams to enhance product quality, reduce defects, and improve overall customer satisfaction.

Implemented safety protocols and ensured compliance with industry standards, Junior Sales Project Manager

Lyca Mobile

June 2012 - June 2015

Successfully managed and executed sales projects using Lean principles and Agile methodologies while also ensuring network security.

Led cross-functional teams, fostering collaboration and ensuring alignment with project goals and client expectations.

Utilized Agile practices, including Scrum and Kanban, to enhance project flexibility and adaptability to changing market dynamics.

Implemented continuous improvement initiatives, conducting regular retrospectives to gather feedback and implement process enhancements.

Collaborated closely with the sales team to identify customer needs, provide product insights, and tailor sales strategies accordingly, resulting in a 50% increase in customer satisfaction. Ensured network security by implementing best practices, conducting regular security assessments, and collaborating with IT teams to address vulnerabilities. SKILLS

Six Sigma Methodology

Problem-Solving

Cross-Functional Collaboration

Leadership

Statistical Software

Scrum Framework

Servant Leadership

Facilitation

Certification SDLC, AWS,

ServiceNow, Problem Solving,

Cybersecurity Skills: Security

Disaster receiver planning, Incident

response,SOAR,SIEM

Authentication

Authorization

Encryption

Firewall

Intrusion Detection

Malware

Social Engineering

Risk Management

Compliance

Incident Response

Access Control

Cryptography

Security Policies

Identity Management

Education

CISSP- In Progress

Credential Link

CompTIA Security+ September 5,

2023

Credential Link

Harvard Business Program, Online

Entrepreneurship Certificate, June

2020

Credential Link

Lean Six Sigma Yellow Belt

Credential Link

Lean Six Sigma black Belt

Credential Link

Certified Scrum Master

Credential Link



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