Chief Administrative Front Desk

RICKY

JONES

202-***-**** *************@*****.***

Washington, DC 76 Forrester St SW #B1

Committed and motivated individual with exceptional customer-relations and decision-making skills. Strong work ethic, professional demeanor, innovative, ethical, and hardworking.

EXPERIENCE

FRONT DESK ASSOCIATE

BUSINESS CONNECT ALEXANDRIA, VA

JANUARY 2023-PRESENT

Working the front desk at a condominium complex greeting residents and guest, monitoring the premises and entry point to the building, receive mail and log it into the system, delivering packages, providing parking permits for vehicles, answering the telephone, and providing information, update shift log, Print copies,

DEPUTY CLERK

DISTRICT OF COLUMBIA GOVERNMENT WASHINGTON, DC

2019-2021

Assisted and supported the Chief Administrative Law Judge, Administrative Law Judges, General Counsel, Paralegals and Legal Assistants. Supervised multiple departments, Cashier office, Resource Center and License and Enforcement jurisdiction (MPD, DPW OTR, DDOT, DOEE, DSLBD, DHS,

SHEL, OSSE, DCRA, DOH, FEMS, DISB)

LEGAL ASSISITANT SPECIALIST

DISTRICT OF COLUMBIA GOVERNMENT WASHINGTON, DC

2011-2019

Provide administrative support to the Administrative Law Judges, General Counsel, and paralegals, process order, service orders, process mail, fax, print, email, answer telephone, data entry, provide non-legal information to the public, update software systems

EDUCATION

BACHELOR OF SCIENCE IN ACCOUNTING, MINOR IN BUSINESS ADMINISTRATION

STRAYER UNIVERSITY

2016-2018

Completed some college.

Relevant coursework

GPA 3.8

SKILLS

Displays a dynamic personality, persistence, and ambition.

Exceptional communication

Demonstrates superb planning, organization, and interpersonal communication abilities; people oriented, and customer support driven.

Demonstrates the willingness to learn and grow; passionate about achieving a challenging position that allows meaningful contributions to a business’ success.

Project management

Exhibits strong analytical and judgment decision making skills.

Leadership

Time management

Teamwork

Customer service

Adaptability

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