CPC Medical Coder

Monika Calero

**** ** *** **, *****, FL ***** C: 786-***-****

**********@*****.***

Education

Bachelor of Science in Computer Engineering, Pinar del Rio, Cuba, June, 2022

CPC (Certified Professional Coder) July/2023

Professional Experience

Call Center Representative, Telecomunication Company of Cuba SA (ETECSA), from 2018 to 2022, providing information about products and services, taking orders, responding to customer complaints and processing returns

Customer Service Representative, Telecomunication Company of Cuba SA (ETECSA), Pinar del Rio, Cuba, 2022, works with clients face to face who have complaints, orders, or required information about products/services purchased from the company

Network Administrator, Telecomunication Company of Cuba SA (ETECSA), Pinar del Rio, Cuba, 2022, responsible for maintaining computer networks and solving any problems that may occur with them. Typical responsibilities of the job include: installing and configuring computer networks and systems. identifying and solving any problems that arise with computer networks and systems

Travel Agent, Destiny Marketing and Sales, Miami, Florida, USA, 2023, offer advice on destinations, plan trip itineraries, and make travel arrangements for clients.

General Skills

Proficiency of ICD-10, CPT-, HCPCS coding guidelines to reflect billing requirements and standard data collection.

Knowledge about vital elements of the Health Industry in the USA and Billing structure.

Good computer skills, including skills in different software’s and systems.

Outstanding organizational and monitoring skills of goods and personnel.

Trustworthy and professional team worker with creativity for solving difficult situations.

Accounting Skills

Bilingual, Fluent in English and Spanish.

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