Office Administatore

SADAF MOHSINI

Edmonton, AB **********@*****.*** 780-***-****

HIGHLIGHTS

Provided courteous and informative customer service while working in the retail industry for over 10 years

Proven ability to organize and prioritize tasks to be accomplished in order to maximize productivity and minimize downtime

Experience working in a team setting while remaining highly effective when working independently

Demonstrated time-management skills with the ability to meet deadlines while maintaining a high level of accuracy

ORGANIZATIONAL & TECHNICAL SKILLS

Strong prioritization, developed through sorting packages for delivery at Amazon

Maintained front check out areas to ensure they were neat and tidy

Well-developed ability to diagnose problems and determine the appropriate action

Recognized for an outstanding work ethic by her supervisors

COMMUNICATION & INTERPERSONAL SKILLS

Resolved customer concerns in a professional manner

Customer service skills, speaking with customers to ensure satisfaction, gathering pertinent information to assess their needs, and reviewing and solving any concerns

Provides a positive workplace attitude with the ability to interact with a wide range of people and get along well with others

EMPLOYMENT EXPERIENCE

Amazon Associate 2022

Amazon, Nisku, AB

Retail Customer Service April 2014 to November 2019

Forever 21, Edmonton, AB

Retail Customer Service 2008 to 2013

Sears, Edmonton, AB

EDUCATION

CLICK Program Microsoft Office 2019, Level 1 and 2 2023

Global Knowledge, Edmonton, AB

High School Diploma 2020

Stratford Career Institute, Online

Academic Upgrading 2007

Norquest College, Edmonton, AB

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