Security Officer Guest Service

Yecenia Rodriguez

*** ******** ******

Orange, TX 77630

713-***-**** * ************@*****.***

OBJECTIVE

To contribute my extensive analytical, organizational and research skills in an established company while seeking the opportunity to learn and improve skills.

SKILLS SUMMARY

*Very high standard of English, grammar, punctuation and spelling.

*Trustworthy and able to work in highly confidential environments.

*Articulate with excellent communication and interpersonal skills

*Superb organizational

*I’m bilingual

* I’m good with communication with people

EMPLOYMENT HISTORY

Delta Downs Racetrack, Casino, Hotel

Security officer 10/2019 -Present

Responsibilities Includes:

Emergency-Medical calls

Guest Claims on any damage done to the property

Public Relations / Guest Service

Greeting Guest

Escorts of Guest / 10-14 With Money escorts

Safe Unlocks / Hotel

Lost and Found Security will ensure the proper handling, safeguarding, return or disposal of lost articles

Maintain a pleasant friendly and welcoming to guest

Standing/Walking

Ability to perform duties under frequent time pressure in an interruptive environment

Ability to gain proficiency in security standard operating procedures

EDUCATION

North shore Senior High Diploma

REFERENCES

Victoria Doss Supervisor 337-***-****

Kevin Slagle Stand Supervisor 409-***-****

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