Customer Service Administrative Assistant

HOLLY GRAY

*** *. ****** ****** *** *** Asheboro NC 27203

336-***-**** Email: ********@*****.***

Customer Service Professional

Hardworking reliable and focused leader with proven skills in management, training and supervision. Highly motivated to serve customers with excellence, offering 25 plus years of experience in a variety of settings.

AREAS OF STRENGTH

Organized, Quick Learner

Diplomatic with diverse customer base

Strong work ethic, with integrity

Empathetic listener

Solution-focused problem solver

Computer proficiency with a variety of programs & 50 WPM

Effective communicator

Customer Service Skills

Experience in delivering excellent customer service and managing programs for 25 plus years.

Effective in meeting customer needs while serving a variety of patrons in fast-paced settings.

Calm presence under pressure and when dealing with challenging customers and situations.

Interpersonal and Teamwork Skills

Able to work with others toward a team goal, for a positive outcome.

Developing constructive and cooperative working relationships with internal and external customers.

Capable of creating a positive and motivating work environment, modeling service excellence.

Management and Organizational Skills

Proven multi-tasking abilities through overseeing daily operations of non-profit and determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

Highly professional, with 10 years of experience in management, including hiring, training, and supervision of 10 employees.

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

PROFESSIONAL EXPERIENCE

Christian United Outreach Center Asheboro, NC 2022-Present

Client Advocate

Guilford Child Development High Point, NC 2016-2017

Floater Teacher/Administrative Assistant

UNC Greensboro/Chart Wells Greensboro, NC 2014-2016

Dining Services/Customer Service Representative

Community Outreach Enrichment Center Ramseur, NC 273**-****-****

Owner/Director/Administrator

Randolph County Schools Coleridge, NC 2000-2004

Before & After School Director

Sunrise Childcare Center Asheboro, NC 1998-2000

Teacher Assistant

EDUCATION

Randolph Community College Asheboro, NC 2004-2009

Early Childhood Education coursework

Contact this candidate