Customer Service Environmental Science

Dakota Klein

480-***-**** *********@*****.*** Mesa, AZ 85203

SUMMARY

PERSONAL 18 Years Old, college student(classes only mondays ms Wednesday from 9-12)

currently employed with dutch bros, looking for more freedom in work and just a little change in environment:)

SKILLS

Great Communication Skills

Lift heavy products

Stand for great lengths of time

Organization skills

Works well with others

Good Memory

Licenses

Food handling license

Espresso Machine Operation

Safe Food Handling Practices

Customer Service

Inventory Management

Food Storage Management

Cleaning and Sanitizing

Equipment Checks and Assessments

Equipment and Store Cleaning

Shipment Receiving

Calm Under Pressure

Active Listener

Speedy and Efficient

Coffee and Tea Preparation

EXPERIENCE

Barista, Dutch Bros Coffee, July 2022-Current Mesa, AZ

Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Prepared and served coffee, espresso drinks, blended coffees and teas.

Maintained calm demeanor during high-volume periods and special events.

positive and kind to all other baristas

very hard and very quick learner

cashier, ice bagger, Water n’ Ice, March 2021-August 2023Mesa, AZ

Food handler l

Accepted cash and credit card payments, issued receipts and provided change.

Answered customer questions and provided store information.

EDUCATION AND TRAINING

High School Diploma Red Mountain High School, Mesa AZ May 2023

Environmental Science and Biology, Maricopa Community Colleges - Mesa Community College, Mesa AZ

LANGUAGES

English (native)

American Sign Language (Level: conversational)

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