Front Desk Data Entry
Resume:
St. Louis, Mo. *****
************@*******.***
Rayomi L. Woods My objective is to obtain a part-time career opportunity with a stable company that would allow me to utilize my data entry & customer sercice skills. I am newly retired & I’m interested in working remotely from home with a flexible schedule. Experience
6/10/19 – 8/14/23 Family Care Health Centers St. Louis, MO Lead Operations Specialist
• Lead/supervise multi-disciplinary operations team
• Supervise six registration clerks
• Multi-Disciplinary Operations Supervisor for two Spanish Interpreters, one Outreach Enrollment, 1 COVID Screener, three Security Guards, four Medical Records Staff, two Bosnian Interpreters
• Process payroll
• Medicaid Tracking Log
• Billing Rejection Reports for front desk staff
• Front Desk Monthly Statics
• Worked COVID testing registration clinic & COVID vaccine clinic, scheduled appointments for COVID vaccine & testing
• Training of all front desk registration staff
• Processed Temp OB, Newborn & Children Medicaid Presumptive Application
• Website Administrator
• Registered patients for scheduled appointments & telehealth appointments & scheduled appointments
• Processed task daily such as demographic updates, scheduling appointments, provider & nurses, and any other request
• Processed the No Show Report for BH, Optometry, Chiropractor, Acupuncture, & Physical Therapy providers
• Ordered transportation for patients with GTBH, Medicaid or needing a cab
• Scanning registration paperwork in EHR system
• Collection of co-pays, balance at end of day
• Evaluations and counseling of staff
• Complaints for the department
• Scheduled LAMP Interpreters
• Tracking of Eyeglasses for patients
01/02 – 6/19 People’s Health Center St. Louis, MO
Billing Manager (1/1/19-6/7/19)
Manager of Billing & Quality (5/1/17-12/31/18)
Front Office Associate Supervisor (05-01-09 – 4/31/17) Chronic Disease Specialist (05-07 – 04-30-09)
Front Office Associate (01-02 – 04-07)
• Supervise thirty registration clerks
• Supervise four billing clerks
• Billing & Processing Insurance Claims
• Process payroll
• Monthly Billing Rejections Error Reports, Front Office Staff Monthly Statistic Reports
• Trained entire staff on Next Gen EMR System
• Organize and maintain chronic disease projects, team meetings and planned visits
• Oversee and assist in the collection of patient data
• Educate clients and community on chronic disease
• Organize on-site training of Front Office Staff
• Insurance Provider Representative Liaison
• Website Administrator
• Registered patients and scheduled appointments
• Data Entry of Daily Encounters
• Managed Self Pay Data in Nextgen on UDS Screen
• Managed Self Pay Data in Nextgen File Maintenance
• Managed Data in Nextgen File Maintenance
Skills
EPIC, NextGen Practice Management System, Intergy, Phreesia, MS Word, Internet, 10-Key, ADP Payroll System, Website Administrator
Education
Southwest High School, St. Louis, MO – General Studies Bryan Institute, St. Louis, MO – Dental Assistant
References
Sam Joseph
Mo Primary Care Association Senior VP
Jeanette Lopez
Family Care Health Centers Master Scheduler/Call Center Lead 314-***-****
Katherine Gilmore
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