Human Resources Disaster Recovery

Nehru V. Harper

**** ******* ******, *** ****, Alameda, CA 94501

Personal Cell: 510-***-**** • e-mail: *******@*******.***

Highly motivated Federal, public, and professional sector experienced, skilled organizational manager and leader with expert proficiency providing consultative guidance and advice on large scale administrative and operational management and organizational support to multiple business lines in a large federal and public entities.

Expert level program management proficiency. Successfully performed in a leadership role as departmental liaison with human resources staff to ensure legal and regulatory compliance with established company and organizational policies and guidelines. Additional long-term experience in the emergency management overseeing and executing policies and procedures to ensure compliance with applicable Federal and State laws as they impacted national disaster operations. Regarded for the ability to think creatively and motivate teams. Outstanding written and interpersonal communication and leadership skills.

•Recognitions from professional organizations, emergency management members, Boards of Supervisors, and City Councils

•Led 7 Federal disaster recovery efforts for 2017 Florida Hurricanes, 2017-2018 California Wildfires, Flooding’s and Mudslides, and the Hawaiian Volcanic Eruptions

•Implemented Human Services Grants for disasters in California, Hawaii, Saipan, and American Samoa

•Multi Federal Time Off and Monetary Awards

•Currently federally employed as a GS-13, Step 3

Relevant Experience

Mail Handler Assistant (Temporary Position) 01/28/2023 to Present

United States Postal Service

Oakland PD&C

Oakland CA

•Separates outgoing bulk mail for dispatch and loads mail onto trucks from 10 pm to 6:30 am.

•Separates and delivers mail for delivery to distribution centers across California and the country.

Executive Assistant (Temporary Position) 7/2022 to 12/2022

Transportation Security Administration (TSA)

San Francisco International Airport

•Participated in regular information planning sessions, maintained productive interaction with staff, reported on the status and progress of work accomplished to date, and monitored work in progress.

•Established program objectives and units of measure for determining when objectives have been met.

•Managed short- and long-range planning activities that included multi-year work plans that are the products of subordinate organizational projects/programs.

•Prepared management studies, budget and financial plans, procurement and property matters, travel requests, space plans and requests, personnel actions, training requests, and ADP needs.

•Increases organizational effectiveness through the support of the Federal Security Directors (FSDs) and their Assistants (AFSDs) and Deputies (DFSDs).

•Provided administrative support and customer services to internal and external customers of the San Francisco International Airport community and its Spokes in Bakersfield, Merced, Bishop, and Fresno.

•Appointed purchase card holder with a medium limit

•Prepared reporting and matrixes to improve program performance and sustain a safety awareness culture.

•Assisted and supported adaptive, efficient, and enduring processes aligned with the Aviation Operations mission and policies.

•Maintained records in accordance with Record management guidelines and NARA.

•Collects, deposits, and submits all currency reported by the Transportations Security Officers (TSOs) at all checkpoints.

•Assisted with all other ancillary office duties, training, and requirements.

Ensured all Management Control Objective Plans (MCOPs) were assigned, performed, and completed as scheduled, providing corrective action when issues were identified.

Supervisory Administrative Management Specialist 8/2019 to 7/2022 Department of Health & Human Services – Food & Drug Administration, Office of Regulatory Affairs - Los Angeles District Office

Supervised administrative support staff responsible for providing essential centralized management services and other critical administrative and logistical management support functions for assigned field offices.

•Successfully supervised eight Field Office Administrative Management Specialists and two records management contractors in the Los Angeles District Office located in Irvine CA.

•Directed and approved management studies, budget and financial plans, procurement and property matters, travel requests, space plans and requests, personnel actions, training requests and ADP needs.

•Analyzed management and organizational practices to identify vulnerable areas of fraud, waste and abuse and developing solutions and safeguards to eliminate risks.

•Served as a subject-matter expert (SME) in administrative programs and management operations. Functioned as an executive assistant to the Director for program support operations; senior advisor for special circumstances or areas of concern or special interest by the management staff.

•Served as primary advisor to the Director in the areas of program support and administrative management.

•Coordinates and participates with senior management in the development and implementation of programs, policies, standards, procedures, and guidelines in the areas of administrative/ operational management, program and financial planning and evaluation, and other related activities in support of major Office of Regulatory Affairs (ORA) Office programs and functions.

•Participated with the Director and other senior staff in planned, coordinated, and reviewed ORA's programs, resources, and activities.

•Participated in the review of future proposals for resource allocation. guidelines, issues and concerns that directly impact administrative management programs and initiatives.

Deputy Regional Administrator 1/2019 to 7/2019 Governor’s Office of Emergency Services Coastal Region (Monterey CA – Oregon Border) Coastal Region includes seaports, airports, Silicon Valley, refineries, pristine coastlines, and natural habitats across 16 counties, 151 cities, a population of over 8 million people, and the world’s 19th largest economy

•Built trust and influence executive decisions during crisis

•Diffused difficult situations to ensure political subdivisions and first responder disciplines are operating under a shared mission

•Support local government and survivors in response to natural and human caused disasters

•Brief Governor’s Office, executive level government leaders, disaster survivors and the media about disasters, impacts, response plans, and recovery operations

•Lead 10 team members and oversee multi-million-dollar budget

•Prepare for disasters through outreach, planning, training, and exercises to save lives, property, and reduce the impact on the environment

•Evaluate local emergency management operations and recommend corrective actions.

Emergency Manager 4/2017 to 12/2018

8/2009 to 11/2011

Federal Emergency Management Agency (Oakland CA & Boston MA)

Under the Individual Assistance Branch Chief assisted local government, States, Tribes and Territories with recovery efforts

•Supervised, managed, and/or coordinated the activities of Federal, State, local technical personnel, other permanent full-time and core staff at lower grade levels, and Reservists (Disaster Assistance Employees) for disasters around the California as well United States, Tribes and Territories.

•Coordinated partnerships with Federal, State and Voluntary agencies to implement and help write Grants for Disaster Unemployment (DUA), Immediate Disaster Case Management (IDCM), Disaster Case Management (DCM), Crisis Counseling Immediate Services (ISP) and Regular Services Programs (RSP).

•Managed components of emergency management program(s) and activities during a response, including Emergency Operations Center (EOC) activation and operations.

•Develops and posts current information concerning actual or hypothetical (for exercises) floods, hurricanes, tornadoes, storms, and manmade disasters on appropriate maps and charts in the EOC.

•Prepares briefing data daily during actual disasters, and briefs EOC and JFO staff.

•Reviews incoming messages and other documents and tasks appropriate units or staff activities as appropriate.

•Develops and maintains emergency recall rosters and procedures for use during activation of the EOC.

•Supervised Joint Field Office (JFO) staff develop programs for providing necessary emergency guidance as well as required training to FEMA disaster reservist personnel.

•Assisted with drafting exercise directives for all hazard scenarios or national emergency exercises.

•Assisted with developing and coordinating with emergency exercises with communities concerned with Federal, state, and local government activities within the National Response Framework

Assistant Coach 11/2012 to 4/2017

Veterans Benefits Administration (Los Angeles, CA)

Under the Director, administered legislative affairs functions as congressional liaison, supervised 23 personnel, reviewed veterans claim for processing, processed veteran’s claims, supervised customer service units and as well as community-based outreach programs

•Analyzed and evaluated (on a quantitative or qualitative basis) the effectiveness of line program operations in meeting established goals and objectives.

•Developed life cycle cost analyses of projects or performing cost benefit or economic evaluations of current or projected programs

•Independently analyzed correspondence and requests for information, researched, expedited action, and responded or prepared written responses on behalf of the Regional Office Director.

•Acted as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

•Specialized experience would typically include but are not limited to: Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning internal activities such as budget, procurement, or personnel serve to facilitate program operations.

Education and Certification

•B.S. Degree in Organizational Leadership & Management, University of Laverne – Completed Dec 2021

•AAS Degree in Television, Film and Music Production & Technology, Essex County College –Completed in June 1989.

Military Experience

Second Class Storekeeper (E-5)

United States Navy, USS Emory S. Land (AS-39)

Honorably Discharged; Disabled & Schedule A Veteran

10/1980 to 04/1984

•Purchased and expedited Trident submarine parts for United States Submarines as well as for the USS Emory S. Land (AS-39).

•Evaluated and reviewed all purchase and requisition orders for the ship, ships storerooms and supply store.

•Managed and reviewed all purchased and requisition orders to ensure sufficient funds were available in the respective accounts.

•Followed up with superior customer service to address problems regarding delivery of parts and services, pending, incomplete, or rejected requisitions or purchase orders, ensure that all purchase items are delivered within a reasonable period of time.

•Inventoried and reviewed Supply Detail Report monthly to ensure received items are entered in ships computer, and invoices submitted to Disbursement Department for final payment.

•Performed stock, inventory, and reconciliation related duties.

•Prepared, prioritized, and conducted complex acquisitions of equipment, materials, supplies, construction, services and contracts for formal procurement processes in accordance with United States Naval policies and procedures and requirements

•Selected vendors, compared price quotations, negotiated terms, and awarded contracts in accordance with authorized approval levels.

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