Project manager/ patient management

Sheila VonThun

*** ******* ******

Clinton, Ia **732

Mobile Phone: 563-***-****

E-mail: ******.*******@*****.***

OBJECTIVE

Career opportunity with a stable, progressive organization that encourages growth.

WORK EXPERIENCE

Trinity Healthcare

August 2022-October 2023

Patient Access Coordinator

January 2021-August 2022

Mercy One Medical Center 1410 N. 4th St Clinton, Ia 52732

Leadership/ Supervisor role for the admitting and registration department along with the ER department registration.

Assisted team members to ensure they provide personal attention to patients while they register for appointments, surgery and starting the registration process for the emergency department.

Created monthly schedules, error reports and time management tracking for team members.

Processed denials and approvals for pre authorizations for patient procedures & patient payments.

Worked through several of the commercial and federal insurance portals to gain verifications of authorizations for upcoming procedures.

Medical Billing and Patient Representative

April 2020-Present

RG Imaging Billing and Coding Specialist, Davenport Ia

Took patient calls for billing and insurance purposes

Provided customer service & provided clarity in regard to the bill and insurance process.

Processed insurance, workers compensation claims and denials

Input of documents into clients’ accounts.

Performed receptionist and mailing responsibilities for the company and for Genesis imaging.

Data Processor

January 2020- April 2020 (Shut down due to Covid-19)

Data Dimensions Clinton, Ia

Veterans document processor and coding specialist

Worked with individual persons medical records, helped convert and code them to medical files to aid in Veterans receiving medical benefits.

Personal trainer

September 2018- December 2019

Planet Fitness Clinton, Ia

Designed personal workout regiments and helped individuals achieve fitness goals.

Set up and instructed several group training sessions.

Assisted with individual nutrition assessment and weight loss goals.

Issa certification

June 2019

Forklift Operator

September 2016 – August 2018

FedEx Freight Rockford, IL

Shipping and Transport

Load/Unload trailer

HazMat Certified

Assisted in delivery route planning

Call Center Representative

January 2016 – May 2016

The Connection Loves Park, IL

Call Center

Order Processing/Billing and payment processing

Product Specialist

Consultant Specialist

Personal Trainer

February 2012 – February 2016

Clinton YWCA Clinton, Ia

Assisted clients with weight loss goals

Team Coach / one-on-one trainer

Led Body Pump class by Les Mills and planned body building workout schedules

Moe’s Pizza

September 2000 – November 2013

Restaurant Manger Clinton, Ia

Interviewed/Hired/Dismissed employees

Was in charge of scheduling for staff in several different departments of the restaurant

Learned back office duties, including but not limited to book keeping, time keeping, inventory control

Created P&L monthly spreadsheets.

Vittra School

August 1996 – March 2000

Preschool Teacher ages 3-6 Vallentuna Sweden

Taught Montessori based learning and education planning.

Set up weekly education planning for different sensory areas of development.

Conducted One on one weekly parent teacher meetings based on educational development for each child in my personal group.

Conducted Monthly teacher developmental groups to help each age group achieve their goals and aid each group with team building skills.

EDUCATION

Bachelors Degree Early Childhood Education

July 2006

Stockholm University Stockholm, Sweden

Associate Degree Healthcare Administration

May 2014

Brown Mackie College Bettendorf, Iowa

High School

June 1995

Prince of Peace High School Clinton, Ia

ADDITIONAL EXPERIENCE

SOFTWARE:

HealthQuest

EcW

Cerner programs

Microsoft Office

Outlook

Word

Powerpoint

Excel

Extensive experience running, updating & maintaining switchboard and applications.

Contact this candidate