Warehouse Associate Operations

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

CASSANDRA DUNCAN

MEMPHIS, TN 38115

901-***-**** ***************@*****.***

Resourceful Warehouse Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Leadership and team building

Waste reduction

Staff training

Cash handling oversight

Order Picking and Processing

Shipping and Receiving

Packaging

Loading and unloading

Inventory Control

Stocking and replenishing

Pricing strategies

WALMART

Overnight Stocker Olive Branch, MS December 2022 - March 2023 Stocked designated items on shelves, end caps and displays. Maintained store assets with effective loss prevention strategies. Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks. Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Scanned shelves and product cases to locate expired, outdated, and spoiled items. Maintained neat, organized stockroom free of hazards. Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.

Assisted customers by finding items quickly to boost store satisfaction rates. PSF WEB

Shipping and Receiving Clerk Southaven, MS August 2021 - February 2022 Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Completed basic mathematical calculations to check weights and dimensions of shipments. Inspected merchandise and sent damaged pieces for repair before shipment. Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

TACO BELL

Shift Manager Memphis, TN February 2019 - September 2022 Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Kept employees operating productively and working on task to meet business and customer needs.

Coached crew members to optimize performance and motivate toward more efficient work. Tracked receipts, employee hours, and inventory movements. Supervised employees and oversaw quality compliance with company standards for food and services.

Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

SEPHORA WAREHOUSE

Picker & Packer Olive Branch, MS September 2018 - May 2019 Took on extra hours and shifts during busy periods to meet tight shipping deadlines. Worked fast to meet assigned daily picking quotas. Followed safety protocols and procedures to minimize workplace accidents. Maintained tidy and clean work areas to promote optimal productivity and safety standards. Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Pulled orders quickly to maintain demanding productivity goals. XPO LOGISTICS

Order Picker Memphis, TN November 2017 - August 2018 EDUCATION

ADDITIONAL INFORMATION

Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.

Checked inventory and selected products from specific locations based upon availability. Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins. Verified product quantity and quality to determine accuracy of orders and reduce errors. Collaborated with team members to complete timely orders and avoid delays. Performed proper lifting and handling techniques to maintain safe working environment. Followed orders precisely for correct items, sizes and quantities. Picked and packed order items.

DIAMOND COMICS

Inventory Clerk Olive Branch, MS January 2017 - December 2017 Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Recorded information, shortages, and discrepancies to keep records current and accurate. Maintained inventory count, tracked usage, and documented variances. Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Completed daily cycle counts to maintain accuracy of records. Audited and corrected discrepancies in inventory numbers. High School Diploma

The Excel Center

Memphis, TN 07/2021

Willing to relocate: Anywhere, Authorized to work in the US for any employer

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