Customer Service Inventory Control

Alejandro (Alex) G. Penafiel

**** *. ********* ***. *******, CA 92801

Phone: 714-***-****

E-mail: **********@*****.***

mailto:**********@*********.***

mailto:**********@*********.***

mailto:**********@*********.***

mailto:**********@*********.***

Objective:

Manage Purchasing Department, Inventory Control, Export and Import of goods.

Summary of Qualifications

25+ years shipping and receiving experience: supervisory, clerical and customer service.

Knowledge of Shipping Systems: Stand-alone computer and internet, Domestic and International

Customer Services experience: phones, fax, and e-mail.

Excellent with numbers and detail oriented

Well organized and adaptable with many different software and warehouse, customer service skills.

Bilingual: Spanish/English

Employment Experience

01/13 to Actual O’Neil Software, Inc. Irvine, CA Export and Import, S & R. Accounting

08/12 to 12/12 PRW Industries, Inc. Placentia, CA Warehouse Lead

01/10 to 11/11 Phoenix Telecom Solutions Santa Ana, CA Warehouse Supervisor

04/06 to 06/09 Western Digital/SiliconSystems, Inc. Aliso Viejo, CA Inventory Control/Shipping & Receiving Lead

12/99 to 03/06 Archos, INC. Irvine, CA Warehouse Manager

09/97 to 12/99 Microtech International, INC. Irvine, CA Shipping Supervisor

03/96 to 08/97 Architectural Landscape Lighting, Santa Ana, CA Shipping Supervisor

10/94 to 03/96 Bagmaster, INC. Buena Park, CA Shipping & Receiving Clerk

01/93 to 10/94 MicroNet, Irvine, CA Shipping Clerk

Education

Computer Operator Certificate Orange County Business College

CPA certification Accounting Board, Peru

BA, Accounting Inca Garcilaso de la Vega, Lima, Peru

Skills

Computer Systems and Applications

Shipping Systems: FedEx Manager, UPS Worldship and Internet

International and Domestic

Microsoft Software: Word, Excel and Outlook

Accounting Software: Peachtree, Navision, Quicken, MAS90, and Great Plains

Inventory Control Software: BPCS, ATM, Quest, RZ3 and willing to learn any other system

Customer Service

Assisted customers with request about status of their orders

Scheduled pick-ups and deliveries with courier and freight companies, drop shipments

Office/Warehouse

45 wpm typing and 10 key by touch

Certified Forklift operator, pallet jack, and hand truck

Local deliveries driving company’s van

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