NICOLAS A. CORTEZ
San Isidro, Cabuyao, Laguna, Philippines
Contact no. : +639**-***-****
Whats App: +639**-***-****
Email add: ************@*****.***
OBJECTIVE
SERVICE CREW: DELIGHTING THE CUSTOMERS THROUGH FAST, FRIENDLY AND ACCURATE SERVICE, THROUGH THE ALAGANG PINOY WAY.
HIRING AND TRAINING ASSISTANT: DOES THE INITIAL SCREENING OR ASSESTMENT OF NEW EMPLOYEE.
WORK EXPERIENCES
Material Handler (Logistics – Warehouse)
Nagatsu Seisakusho Philippines, Inc. (March 2023 – Present)
Operates pallet jacks and forklifts as and when needed
Loads and unloads materials and merchandise from trucks
Keeps track of orders shipped through the timely filing of data in relevant inventories
Ensures all raw materials are appropriately labeled with relevant dates
Packs the material appropriately before loading it for dispatching
Keeps track of all orders and dispatches priority orders first
Keeps the stock inventory updated
Locates raw material and packed products in the warehouse as and when needed by inspecting teams
Maintains the workplace and warehouse in a neat, clean and orderly condition
Supports production planning and inventory department
Operates machines, loads resins for pre-production. WAREHOUSE PICKER
Red Ribbon Philippines (June 2022 – January 2023)
Operates pallet jacks and forklifts for picking cakes
Load cakes for delivery to different branches
Keeps track of all orders and dispatches priority orders first
Keeps the stock inventory updated
Maintains the workplace and warehouse in a neat, clean and orderly condition. Material Handler (Logistics – Warehouse)
Baek Geum Philippines Corp (January 2019 – January 2022)
Operates pallet jacks and forklifts as and when needed
Loads and unloads materials and merchandise from trucks
Keeps track of orders shipped through the timely filing of data in relevant inventories
Ensures all raw materials are appropriately labeled with relevant dates
Packs the material appropriately before loading it for dispatching
Keeps track of all orders and dispatches priority orders first
Keeps the stock inventory updated
Locates raw material and packed products in the warehouse as and when needed by inspecting teams
Maintains the workplace and warehouse in a neat, clean and orderly condition SERVICE CREW (Jollibee Calamba Junction)
Generation One Resource Services (May 2018 – February 2019)
waiting on customers and taking their orders
serve foods to customers and also collect payment, after which, issue the client with receipt for payment received
attend to the needs of customers in the restaurant
providing help and assistance in the kitchen when such is needed Material Handler (Logistics – Warehouse)
Baek Geum Philippines Corp (May 2017 – September 2017)
Operates pallet jacks and forklifts as and when needed
Loads and unloads materials and merchandise from trucks
Keeps track of orders shipped through the timely filing of data in relevant inventories
Ensures all raw materials are appropriately labeled with relevant dates
Packs the material appropriately before loading it for dispatching
Keeps track of all orders and dispatches priority orders first
Keeps the stock inventory updated
Locates raw material and packed products in the warehouse as and when needed by inspecting teams
Maintains the workplace and warehouse in a neat, clean and orderly condition SHIFT MANAGER
DAIRY QUEEN SAUDI ARABIA (August 2012 – September 2016)
Assigns tasks to employees on shift.
Calls in replacements in the event of an employee call-in or no-show.
Addresses and resolves customer inquiries and complaints.
Cleans and organizes work area (e.g. retail space, restaurant, bar, etc.) as needed.
Engages with customers to ensure they are satisfied with service and products offered.
Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift.
Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to upper level management.
Signs for deliveries.
Adheres to and enforces company policies and guidelines.
Enforces the proper disciplinary measures when subordinate employees fail to adhere to company policy.
SERVICE/KITCHEN CREW (Jollibee Foods Corporation)
Generation One Resource Services (April 2009 – July 2012)
waiting on customers and taking their orders
serve foods to customers and also collect payment, after which, issue the client with receipt for payment received
attend to the needs of customers in the restaurant
providing help and assistance in the kitchen when such is needed I hereby certify that all information above are true and correct to the best of my knowledge and belief.
Nicolas A. Cortez