Bus Driver Financial Services
Resume:
Gertrude Johnson
Yonkers, NY *****
************@*****.***
Summary
Committed transportation professional skilled in relaying updated schedule and route information to facilitate passenger satisfaction. Dedicated to safety and passenger satisfaction, illustrated through positive feedback and an excellent driving record over [Number] years of experience in Bus Driver roles. Skills
Map proficiency
Strong safety history
Defensive driving expert
Impeccable driving record
Experience
September 1996 to October 2015
Marcan transportation Mount Vernon, New York
Bus Driver
Transported passengers on predetermined routes while following local traffic regulations.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
Announced stops clearly to help passengers disembark at correct locations.
Assisted disabled passengers in boarding and exiting bus. Adhered to company determined schedules and routes to ensure timely arrivals and departures.
April 1990 to August 1996
John Hancock Financial Services Yonkers, NY
Life Insurance Sales Agent
Exceeded company sales goals for new policies.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage. Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
Upsold products to policyholders and potential new clients. Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
Offered policy guidance and management to promote asset protection.
Pursued continued professional development through insurance workshops, course and webinars.
Engaged customers and provided high level of service by carefully explaining details about documents.
Analyzed customer needs and provided best options, upselling products and services.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns. Drove client retention by increasing savings opportunities and identifying premium discounts.
September 1985 to March 1990
TFD BUS COMPANY Mount Vernon, New York
Bud Driver/trainer
Instructed trainees of various ages to operate motor vehicle safely and obtain driver's license in New York .
Explained and showed video images to teach emergency driving techniques, including driving in ice and snow and avoiding collisions.
Introduced new driver trainees to automobile fundamentals including basic electromechanical operation of vehicle. Organized and submitted company forms and regulatory documents.
Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle. Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success. Cleaned vehicle regularly to maintain professional appearance. Maintained positive attitude and diplomacy when dealing with customers and other team members.
Followed safety rules to keep clean driving record with no accidents or incidents.
Resolved customer problems and complaints effectively. Education and Training
June 1972 Evander Childs High School Bronx, Ny
High School Diploma
June 1984 Mercy College Dobbs Ferry, NY
Associate of Arts Psychology
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