MIA L. BROWN

**** ******* **** ******** *******, MD 20747 ad09w8@r.postjobfree.com OR 301–455–6439 (CELL) EMPLOYMENT HISTORY:

Office Manager – Department of Family Services, Children, Youth and Families Division Camp Springs, MD January 2001 – May 2022

• Assists the Division Manager by overseeing the office management responsibilities; prepares sensitive and confidential time-sensitive materials as well as drafts correspondence for signature.

• Develops and maintains database for in-coming and out-going correspondence; gathers and analyzes statistical data for 15 programs.

• Maintains the Division Manager’s calendar, schedules efficiently, coordinates meetings, such as committee meetings and board meetings.

• Takes accurate notes and meeting minutes for board meetings.

• Approves temporary employees’ timesheets.

• Proofreads and edits materials for content, procedural and grammatical accuracy before submitting to the Division Manager, Agency Director, etc. requiring understanding of issues and concerns.

• Prepares service provider contracts for approval; coordinates meeting schedules for 12 office staff and prepares meeting documentation.

• Plans office retreats, conferences, and community forums; assists in the research and development of the Administration’s first Monitoring Manual that includes best practices for program monitoring.

• Responds to public inquiries, securing additional information as needed and ensuring that the public is contacted by appropriate personnel.

• Assists with the Local Access Mechanism (LAM) – keeping track of how many calls come in, follow-ups, referrals, surveys and keep a monthly log.

• Serves as liaison to the department’s Personnel Office, generating requests for and preparing Past Performance Appraisals, reviewing and processing timesheets for accuracy and managing other personnel needs of the office staff.

• Handles and distributes incoming mail, including processing, prioritizing, and screening the Administrator’s mail.

• Ensuring that the filing system is intact and that materials requested to be filed are filed routinely and accurately, and able to be retrieved when needed. This includes the Contract Files as well.

• Facilitates the purchase of necessary supplies and equipment in the office.

• Performs other tasks and duties as assigned, which may not be specifically listed in the class specification or position description, but which fall within the general occupational category and responsibility level typically associated with the incumbent’s class of work.

Administrative Assistant – Saul Kerpelman & Associates, P.A. Attorneys At Law Washington, DC May 1999 – January 2001

• Served as assistant to Jason Kerpelman; focused on lead paint poisoning; ordered medical and environmental records from various hospital facilities and the DC Lead Paint Poisoning Program.

• Maintained tracking of all medical records received.

• Prepared summons, motions, certificate of services, affidavits of services and interrogatories.

• Researched laws and case information; Xeroxed and prepared large briefings; operated a switchboard phone system with ease.

Administrative Assistant – Superb Temporary Services Washington, DC February 1999 – April 1999

• Prepared office documents; handled office Xeroxing.

• Re-organized and managed office filing system.

Administrative Assistant – Interim Financial Solutions Washington, DC August 1998 – December 1998

• Provided administrative support to all Children’s Defense Fund divisions and departments as needed.

• Prepared office documents; customized and maintained office filing systems and updated databases daily.

• Drafted correspondence for directors and staff as needed.

• Updated calendars, including scheduling meetings for staff; coordinated conference calls and scheduled travel arrangements.

Secretary – Kenney & Company Temporary Service

Clinton, MD October 1996 – May 1998

Legal Secretary – Covington & Burling Law Firm, Washington, DC

• Supported three attorneys at the Covington & Burling Law Firm in Washington, DC.

• Prepared legal documents as requested; researched laws and case information

• Xeroxed and prepared large briefings.

Interim Secretary – Department of Commerce, Silver Spring, MD

• Supported the National Ocean Service Administrator and staff in Silver Spring, MD.

• Coordinated prepared documentation for meetings and prerecorded proceedings with Administrations, other agencies and interagency officials.

• Maintained the supervisor’s calendar and scheduled appointments and conferences

• Handled international and national travel arrangements including preparing travel orders and vouchers. Secretary – Howard University, College of Medicine Washington, DC February 1994 – October 1996

• Prepared, disseminated, and tracked rejection letters; maintained large volume of applicants’ files.

• Answered applicants’ questions pertaining to medical school admissions.

• Answered phones, photocopied, and handled mass mailing. ACCOMPLISHMENTS/CERTIFICATIONS:

• Completed and passed the online CAFAS training (July, 2014)

• Certificate of Attendance for the 4 Day Integrated Strategies for Home Visiting: Fostering the growth of secure attachment, promoting infant mental health, supporting parents to support their child’s early development, and strengthening family functioning (September, 2014)

• Certificate of Attendance for the Administrative Assistants Conference (2010) in Beltsville, MD

• Certificate of Attendance for the Anti Stigma Part I and II (2001) held within the Department – Mental Health in Hyattsville, MD

• Certificate from Prince George’s Child Resource Center, Inc. for attending Health and Safety Issues in After School Programs and Parents Pleased as Punch (2003) held by the Program Monitor of the After School Programs

• Team lead for office reorganization, which led to an award for better office productivity (2004) SKILLS & EQUIPMENTS:

• Software Proficiency: Microsoft Office Suite, Microsoft Outlook, Microsoft Access, Windows, Microsoft Word, Excel

• Typing speed: 60-70 WPM

EDUCATION:

• Diploma – Parkdale High School, Riverdale, MD, 1985

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