Joseph Mulvaney

* ******* **, ********** ** *****

Phone: 631-***-**** E-Mail: ad09vp@r.postjobfree.com Experience

Efficiency and Financial Manager, Clear Fusion Lab August 2023 - Present

● Developed a 7 point inspection process for all finished products.

● Oversaw quality control of all appliances

● Responsible for payroll, and other HR functions such as tracking sick and vacation time.

● Tracking of sales tax, savings and paying bills for the company on time.

● Collaborated with upper management to contribute to the development of long-term strategies.

● Oversaw the implementation of new system software to better organize the company. Service Administrator, TTM Technologies

Jan. 2023 - August 2023

● Responsible for job progress to schedules, reporting of status and removal of bottlenecks.

● Coordinates and determines priorities based on available resources, schedule needs and customer demands.

● Analyzes engineering change notices, prepares critical shortage reports interfacing with any and all departments as required.

● Expedites repairs and material through receiving and shipping.

● Monitors the entire repair process, expedite operations that delay schedules and alter schedules to meet unforeseen conditions.

Production Support Coordinator, Narda Miteq Oct. 2020—Aug. 2022

● Conducted weekly meetings with production team to discuss the quarterly revenue goals

● Collected and reported the status of valuable work orders through dispatch

● Organized and oversaw production schedules using Material Resource Planning (MRP) system based on deadlines for customer orders and sales forecasting

● Tracked production and inventories at every stage of the company’s manufacturing process

● Notified management in a timely manner of discrepancies that may have potentially hindered estimated completion dates

● Closely monitored items when backordered and prioritized production schedules upon availability Solutions Specialist, Verizon Wireless Oct. 2014—Feb 2020

● Created personal connections with customers by establishing warmth and strong communication skills

● Provided educational demonstrations on how to simplify and utilize advanced technologies and related equipment’s

● Exhibited empathy to effectively support customers in need of timely solutions

● Diffused customers with high levels of emotions by proactively listening and addressing their needs

● Upgraded complex software programing and transferred data to a variety of wireless devices

● Built partnerships with existing and new customers to exceed corporate's monthly sales requirements

● Rapidly provided solutions for customers who experienced difficulties with billing and technical services

● Mentored and trained newly hired employees in the department of sales Education

Suffolk County Community College May 2008

● Associates Degree, Liberal Arts

Skills

Proficiency in Microsoft Office Strong adaptability and communication skills Efficiency in time management 2

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