Natalie Koehn
**** ******* **. *******, ** *****
209-***-**** C ad09t0@r.postjobfree.com
Administrative Manufacturing Quality Banking/Sales
Skill areas include:
oTeam Leadership
oBudgeting
oQuality Management, SPC, HACCP
oProject Management
oCash Reconciliation
oDocument Control
oHuman Resources/Personnel Management
oRecords Analysis/Audits
Professional Experience
Bankers Life Insurance Company – Modesto, CA
April 2021-October 2022
Licensed Health and Life Insurance Agent
Assist retirees in making the transition into retirement including choosing health care plans, wealth management, securing their financial future, and providing a legacy.
Manage internal leads, contacting individuals through inbound/out bound calls, setting appointments for agents to follow up on customers wants and/or needs.
Manage current customer base. Maintaining customer documentation, provide annual reviews, process beneficiary changes, etc.
Western Meat Processing, Inc. – Modesto, CA
September 2017-October 2020 (USDA Meat Harvest and Processing Plant) HACCP Coordinator/Quality Assurance Manager
Construct and manage implementation of food safety procedures
Manage all audits including food safety, organic, export, and animal welfare
Manage personnel responsibilities such as hiring steps, disciplinary action, accident and workmen’s compensation reporting
Create and implement corrective and preventative actions for all regulatory actions taken.
Address incoming customer service calls secondary to Front Office Supervisor, Administrative Assistant
American Custom Meats – Tracy, CA October 2015-February 2017 (USDA Further Processing Plant) Quality Assurance Technical Services
Coordinator
Effectively worked with Quality team to improve the overall plant performance Oversight of food safety audits including a GFSI schematic.
Successfully raised grading BRC audit from B to A.
Signature Meat Packing, LLC – Turlock California January 2015-August 2015 (USDA Meat Processing Plant)
Effectively worked with the management team to improve the overall plant performance
Diversify the work force
Focus on employee training; the right way
Revised harvest and processing HACCP plan
Modifications were made to increase monitoring, improve quality and efficiencies
Mattatoio Di Modesto, Inc., - Modesto California
August 2012 to May 2014
(USDA Meat Processing Plant)
HACCP Coordinator/QC Technician
Effectively worked with the management team to improve the overall plant performance
Diversify the work force
Focus on employee training; the right way
Revised harvest and processing HACCP plan
Modifications were made to increase monitoring, improve quality and efficiencies
Implemented harvest monitoring program (SPC)
Reduced hide to carcass bacteria transfer by 10%
Reduced overall efficacy by 25%
Established positive communications with the USDA personnel
Weekly meetings were established with the USDA/FSIS to discuss regulatory changes and progress on projects
Conducted training and the successful implementation of our safety, HACCP and food safety programs
Developed and implemented internal audits and programs for Humane handling, GMP, Sanitation, and Sanitary dressing procedures
California All Natural- Modesto, California February 2010 to August 2012
QC Technician (USDA Meat Processing Plant)
Maintained compliance with HACCP plan
Conducted policy and procedure review
Participated on HACCP Team
Completed employee training
SOP/SSOP training
Managed personnel disciplinary process
Completed disciplinary documentation
West America Bank
Teller/New Accounts 2009-2010
Assist customers with deposits and withdrawals
New Accounts
Cash drawer reconciliation
Sale of Bank Sales
County Bank
Service Support Specialist (2007 to 2009)
•Assisted customers with deposits and withdrawals
•Vacation relief for tellers, new accounts, and supervisors at multiple banks
• Completed EOM reports
•Sales of bank products
•Loan preparation and docking.
•Completed audits of monetary instruments
•Balanced, reconciled, and performed cash orders for bank vault.
Teller (2002 to 2007)
•Assist customers with deposits and withdrawals
•Cash drawer reconciliation
Education & Skills
H.A.C.C.P. Certified British Retail Consortium Lead Sales in Banking Products Some College (two semesters) HS Diploma
Licensed Health and Life Insurance