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Life Insurance Quality Assurance

Location:
Modesto, CA
Salary:
22/hr
Posted:
November 18, 2023

Contact this candidate

Resume:

Natalie Koehn

**** ******* **. *******, ** *****

209-***-**** C ad09t0@r.postjobfree.com

Administrative Manufacturing Quality Banking/Sales

Skill areas include:

oTeam Leadership

oBudgeting

oQuality Management, SPC, HACCP

oProject Management

oCash Reconciliation

oDocument Control

oHuman Resources/Personnel Management

oRecords Analysis/Audits

Professional Experience

Bankers Life Insurance Company – Modesto, CA

April 2021-October 2022

Licensed Health and Life Insurance Agent

Assist retirees in making the transition into retirement including choosing health care plans, wealth management, securing their financial future, and providing a legacy.

Manage internal leads, contacting individuals through inbound/out bound calls, setting appointments for agents to follow up on customers wants and/or needs.

Manage current customer base. Maintaining customer documentation, provide annual reviews, process beneficiary changes, etc.

Western Meat Processing, Inc. – Modesto, CA

September 2017-October 2020 (USDA Meat Harvest and Processing Plant) HACCP Coordinator/Quality Assurance Manager

Construct and manage implementation of food safety procedures

Manage all audits including food safety, organic, export, and animal welfare

Manage personnel responsibilities such as hiring steps, disciplinary action, accident and workmen’s compensation reporting

Create and implement corrective and preventative actions for all regulatory actions taken.

Address incoming customer service calls secondary to Front Office Supervisor, Administrative Assistant

American Custom Meats – Tracy, CA October 2015-February 2017 (USDA Further Processing Plant) Quality Assurance Technical Services

Coordinator

Effectively worked with Quality team to improve the overall plant performance Oversight of food safety audits including a GFSI schematic.

Successfully raised grading BRC audit from B to A.

Signature Meat Packing, LLC – Turlock California January 2015-August 2015 (USDA Meat Processing Plant)

Effectively worked with the management team to improve the overall plant performance

Diversify the work force

Focus on employee training; the right way

Revised harvest and processing HACCP plan

Modifications were made to increase monitoring, improve quality and efficiencies

Mattatoio Di Modesto, Inc., - Modesto California

August 2012 to May 2014

(USDA Meat Processing Plant)

HACCP Coordinator/QC Technician

Effectively worked with the management team to improve the overall plant performance

Diversify the work force

Focus on employee training; the right way

Revised harvest and processing HACCP plan

Modifications were made to increase monitoring, improve quality and efficiencies

Implemented harvest monitoring program (SPC)

Reduced hide to carcass bacteria transfer by 10%

Reduced overall efficacy by 25%

Established positive communications with the USDA personnel

Weekly meetings were established with the USDA/FSIS to discuss regulatory changes and progress on projects

Conducted training and the successful implementation of our safety, HACCP and food safety programs

Developed and implemented internal audits and programs for Humane handling, GMP, Sanitation, and Sanitary dressing procedures

California All Natural- Modesto, California February 2010 to August 2012

QC Technician (USDA Meat Processing Plant)

Maintained compliance with HACCP plan

Conducted policy and procedure review

Participated on HACCP Team

Completed employee training

SOP/SSOP training

Managed personnel disciplinary process

Completed disciplinary documentation

West America Bank

Teller/New Accounts 2009-2010

Assist customers with deposits and withdrawals

New Accounts

Cash drawer reconciliation

Sale of Bank Sales

County Bank

Service Support Specialist (2007 to 2009)

•Assisted customers with deposits and withdrawals

•Vacation relief for tellers, new accounts, and supervisors at multiple banks

• Completed EOM reports

•Sales of bank products

•Loan preparation and docking.

•Completed audits of monetary instruments

•Balanced, reconciled, and performed cash orders for bank vault.

Teller (2002 to 2007)

•Assist customers with deposits and withdrawals

•Cash drawer reconciliation

Education & Skills

H.A.C.C.P. Certified British Retail Consortium Lead Sales in Banking Products Some College (two semesters) HS Diploma

Licensed Health and Life Insurance



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