Data Entry Customer Service

ABIGAEL

LAROCCA

Willowdale Dr. Macedon, NY, ****2 585-***-**** *************@*****.***

Skills Summary

Demonstrates strong leadership qualities and ability to communicate effectively. Understands the importance of teamwork, discipline, and accountability. Comfortable interacting with customers and building business relationships. Capable of learning new technology, information, and processes. Resourceful, diligent, and organized.

Education

Bachelor of General Business/ December 2023/ Webber International University, Babson Park, FL / GPA: 3.58

Associate of Business Administration/ December 2021/ Monroe Community College, Rochester, NY

Experience

Moody Law P.A.

Internship / August 2023 - November 2023

Conducted research, medical record request and follow up, created automated template forms, assisted with creation of new workflows, data entry, organizing case files, attended firm meetings, scanned and distributed mail.

Mark’s Pizzeria

Front End Associate / March 2016 - Present

Interacted with customers, answered phones in a timely manner while providing good customer service. Provided customers with recommendations to up-sell products. Actively promoted, supported, and enhanced core purposes, values, and company culture. Prepared food and maintained inventory.

Crooked Pines Golf Course

Beverage Cart Attendant and Bartender May 2021 - August 2021

Facilitated guest food and beverage orders. Handled accounting and exchange of money with customers. Created and maintained inventory of food and beverages.

Awards and Acknowledgements

•Dean’s List Spring 2023 A scholarly award for students who demonstrate academic excellence.

•Monroe Community College Women’s Soccer Team Captain August 2020 - December 2021

•Tribune Award Given to an athlete who best demonstrate, throughout the season, the true spirit of Tribune Athletics. Service to their team and community is considered. Good academic and disciplinary standing.

•Palmyra-Macedon Women’s Varsity Soccer Team Captain August 2018-November 2018

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