Priscilla Tudela

ad09sx@r.postjobfree.com

Winter Park, FL 3279

+1-954-***-****

HISTORY: I am a former IT and International Corporate Enterprise Software Sales Executive with years of selling to all sizes of companies, multiple industries and all management levels both domestically and globally. In the past 8 years I have continued my diverse experience (and attained additional education/training) in the Wellness industry in different capacities and have worked in multiple industries as a Sales and/or Customer Service/Experience agent. OBJECTIVE: I am searching for a Full-time virtual/remote career opportunity Client Care/Success, or Sales where I can maximally leverage my experiences (professional and life), knowledge, skills, and many passions together as a productive member of a growing company/institution.

COMPETITIVE ADVANTAGE: Aside from my rich and diverse business experiences – I am 100% coachable and adaptable. I work well in any diverse capacity or culture. I speak fluent Spanish and I am open to relocation whether within Florida or another state or internationally. VOLUNTARISM: I have volunteered with nature/wildlife and domestic animal care in Costa Rica and in Florida I led free Yoga classes for women in recovery. Willing to relocate: Anywhere

Work Experience

Bi-Lingual Licensed Sales Producer, PROGRESSIVE Insurance Sales - Orlando, FL August 2022 to Present

Fully remote Bi-lingual Sales Agent for Personal Lines focusing on new Auto Policy sales. • I am considering new opportunities for personal, professional and financial growth at Progressive as well as outside of the company…

Bilingual Customer Service & Sales Agent, JPMORGAN/CHASE - Orlando, FL November 2021 to July 2022

Consumer/Retail Division with Account Management (Services and Sales) and Technical/Online Support • Reason for desiring a new opportunity – I was hired as a Fully Remote Worker but changed to Onsite, 4hr roundtrip commute...

IRS Bilingual Customer Service Remote Agent (MAXIMUS GOVT contract) - Orlando, FL November 2020 to November 2021

Assisting IRS callers with all questions surrounding ECONOMIC IMPACT PAYMENTS and ADVANCE CHILD TAXCREDIT PAYMENTS, along with working with TRANSFERS to other departments and TRANSLATOR SERVICES (for other than Spanish language) • Reason for desiring a new opportunity - this was a 1 yr contract to help offload high demand from IRS Call Center caused by COVID relief payments…

Guest Care & Wellness/Product Advisor & Retail Manager, AVEDA INSTITUTE - Davie & Orlando, FL July 2019 to November 2020

Check in/check out of guests – customers, walk-ins and prospective students • Coordinate prospective student application process, manage admitted student schedule and workload • Create curriculum for and instruct Wellness Education classes for intro and advanced students • Provide wellness services as well as product consultations to Guests • Retail Sales to include open/close of cashiers/books and business reporting *Reason for leaving – major changes due to COVID and company was not paying…

Resort Property Manager Celebrity Private Retreat LLC - Grenada, MS January 2017 to June 2019

NDA in place until 2022 and cannot discuss certain information • Yoga Instructor at Sandal’s Resort, Coyaba Resort and Mount Cinnamon Resort (all beach hotel resorts) • Resort Property Manager for a boutique Yoga Retreat Resort and private family compound, grounds, staff and guard dogs *Reason for leaving – Owner passed away and eventually property sold by Estate Lawyers so I moved back to the US…

Global Self-employed Business Consultant, Volunteer and Estate Manager Self-employed May 2012 to January 2017

Latin America – took on various short-term software sales consulting opportunities in the Employee Software Surveillance and ON-Demand/SaaS small business software for the US and Latin American markets

Bolivia – spent a year in Bolivia in order to finally liquidate my deceased mother’s estate Thailand – attended Phuket Cleanse as a customer and student, practicing and studying Plant-based lifestyle benefits, anti-aging nutrition and fitness principles and Raw Food Chef skills

Bali – attended various Meditation seminars, along with a Chanting/Meditation study retreat in Nusa Lembongan and pursued my Advanced PADI (DIVER) certification Costa Rica – attended various Yoga and Wellness retreats, volunteered with remote Veterinarians taking care of animals post-Spay surgery, volunteered with various National Parks caring for orphaned wildlife, managed 2 boutique hotels (Guest Services and Activities) during HIGH tourist season through WORKAWAY.COM. Left Costa Rica to take on opportunity in Grenada – West Indies…

Business Solutions Sales Executive, MICROSOFT October 2002 to May 2012 Territory Sales manager for Microsoft Dynamics division selling Microsoft’s ERP & CRM software managing complex sales cycles that included collaborating with cross-functional teams and Channels. Responsible for sales, customer satisfaction and references, partner (channel) execution and satisfaction as well as internal collaboration goals (teaming sales excellence) Resigned 1 year sabbatical to care for my terminally ill mother and decided to pursue opportunities as an independent consultant…

Personal & Entrepreneurial Self-Employed January 1999 to October 2002 Invested time and personal capital in various entrepreneurial “dot.com” ventures - worked to acquire capital and take new products and services to market. Reason for leaving - Accepted opportunity with Microsoft…

Account Manager/Latin American Director PeopleSoft, Global January 1994 to December 1999 Started as Global Account Manager in 1994 selling to strategic multi-national companies along with IGO/NGOs • Promoted to Director in 1995 and expatriated to Buenos Aires, Argentina spending months in Mexico and Brazil as well as traveling all over Latin America selling software and establishing operating offices (hired people, engaged in all business operations and management multiple departments) o Managed local Product Development o Managed Call Center for Latin America in Miami o Managed Customer Service o Managed Collections

*Resigned due to unable to accept new position based in Europe… Systems Analyst Inter-American Development Bank January 1988 to December 1994 Intern/IT Analyst United Way of America January 1985 to December 1988 Sales Associate/Fitness Instructor Holiday Health Universal (Health Spas/Fitness - Studios) January 1985 to December 1988

Education

Bachelor of Arts in International Studies George Mason University 1988 Skills • Multilingual • Surveillance • Portuguese • Translation • Retail management • Training & development • Customer service • Public relations • Chef • Systems analysis • Product development • Cooking • Mergers & acquisitions • Business consulting • Animal care • Yoga • CRM software • Sales management • PeopleSoft • Account management • SaaS • Property management • Presentation skills • Sales • Retail sales • Territory sales • Order management system • Spanish • Stocking • Enterprise software • Guest services • Office manager experience

• Volunteer management • ERP systems • English • High-end sales • Bilingual • Google Docs (4 years) • Lead generation (10+ years) • Lead generation (10+ years) • Cold calling (6 years) • Insurance Sales • Salesforce • Agile • Project Management • Microsoft SharePoint • Strategic Planning • Outbound sales (10+ years) • Inside sales (5 years) • Business Development & Negotiations

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