Customer Service Data Entry
Resume:
S
Dominique Scott
********.*@*****.***
San Antonio, TX 78227
SUMMARY
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Attention to Detail
Service Level Agreements
Staff Training
Documentation and Reporting
Team Collaboration and Leadership
Courteous with Strong Service Mindset
Customer Service
Data Entry and Maintenance
Multitasking and Prioritization
Relationship Building
Superb Time Management
Experience in Leadership
Computer Skills
Friendly, Positive Attitude
Good Work Ethic
EXPERIENCE
Auto Detailer
San Antonio, TX
Partidas / Jul 2020 to Current
Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Checked vehicles prior to service and immediately afterward to identify damages.
Removed minor flaws in refinish using sanding and buffing.
Body Shop Technician
San Antonio, TX
Caliber Collision/ Aug 2020 to Nov 2020
Replaced damaged car fenders, grills and panels.
Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
Organized and maintained work areas free of potential hazards.
Ordered tools and paint materials from suppliers to prevent item shortages.
Attended advanced training classes to learn new skills and earn certifications for auto body work.
Provided customers with invoices and receipts detailing services performed.
Service Advisor
San Antonio, TX
Mercedes/ Jan 2018 to Mar 2019
Provided exceptional service to high volume of daily customers.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Officer
San Antonio, TX
Amb security / Jul 2015 to Nov 2017
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
EDUCATION AND TRAINING
High School Diploma
Parkland High School Nov 2009
El Paso, TX
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