Customer Service Representative
Resume:
Tiffany Stull
Houston, TX *****
*********@*****.***
Work Experience
Delivery Driver
UberEATS and DoorDash - Houston, TX
March 2023 to Present
I deliver items to customers that place orders through the Delivery Service Applications. I also provide excellent customer service, listening and empathy skills. Customer Service Associate
Liveops
December 2021 to Present
Answer incoming calls from customers inquiring about products, shipping, exchanges and returns. Upsold daily. And ensured that each and every customers calls were completed satisfactory. Customer Service Representative
Atc - Houston, TX
June 2016 to April 2020
I answered incoming calls in a call center environment from customers inquiring about their billing issues, making payments, interested in making changes, problem solving and or directing them to the property avenues.
Loan Officer/ Processor
Precision One Mortgage - Houston, TX
January 2004 to July 2009
Assisted potential homebuyers with home loans. I did credit checks and minor credit counseling. Customer Service Representative
Verizon - Houston, TX
February 1999 to September 2002
Answered incoming calls from customers inquiring about their bills, upgrading their plans and equipment. I also worked as a loyalty associate. We problem solved and made customers happy who had intentions on canceling their service.
Education
3 years of college in Education
Texas Southern University
August 1992 to June 1996
High school diploma
C E King High School - Houston, TX
August 1988 to May 1992
Skills
• Social listening
• Loan Officer Experience
• Marketing
• Customer service
• Software troubleshooting
• Typing
• Windows
• Data entry
• English
• Desktop Support
• Troubleshooting
• Microsoft Office
• Customer Support
• Help Desk
• Microsoft Windows Server
• Remote Access Software
Languages
• English - Expert
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