Customer Service Guest Services

Jessica R. Story

***** ******** *****, ********, ** 92592

Phone 951-***-****, Email *************@***.***

Objective: “It is my desire to obtain secure full-time long-term employment with an established company that can utilize my customer service and administrative skills and experience. I welcome the opportunity to learn and grow within the company.”

Skills: Customer Service/Guest Services, Administrative; proficient in Microsoft Office programs, Electronic Mail, basic Pay Roll and Accounts Receivable

4/2019-Current

Lowe’s Home Improvement, 40390 Winchester Rd, Temecula, CA 92591

Customer Service Associate

*Cashier

*Online order processing and fulfillment

*Customer Service

11/12/2018-1/5/2019

Receiving Clerk / Customer Care Associate – SEASONAL EMPLOYMENT

JC Penney, 40640 Winchester Rd, Temecula, CA 92591

* Receiving and stocking of merchandise

* Replenishing and organizing store inventory

* Customer assistance in various departments

03/2010 – 11/2018

Family Manager:

*Personal decision to raise and homeschool my children and oversee all home and financial responsibilities, including daily home maintenance

06/03 - 03/10

Administrative Assistant

Lloyd’s Fence Company, Bloomington, CA

* All Front Office administrative and receptionist responsibilities

* Maintain professional relationships by working with customers from start to project finish

* Maintain office accounts, employee schedules, payroll and workman’s compensation claims

* Draft proposals, order and tracking of materials

12/02 - 03/03

Guest Services Representative/Reservationist,

Radisson Maingate Hotel, Anaheim, CA

&

07/98-12/98

Guest Services Representative

Embassy Suites Hotel, 29345 Rancho California Rd, Temecula, CA

* Front desk guest services, registration, group bookings, reservations

* Concierge service, utilizing knowledge of attractions in local area

* Accounts receivable and corresponding monetary duties

* Educated in Guest Services and Certified Reservationist

Education: 1993 - 1997 Temecula Valley High School. Graduated with diploma

Contact this candidate