Support Representative Client Services

Sheri R. Linn

***** ***** *****

Rogers, AR *****

479-***-****

******@***.***

Overview: Highly organized, detail-oriented administrative professional seeking to excel in a long- term challenging career. Focused and determined to get the job done right with both creativity and professionalism. Quick learner with the ability to successfully manage multiple projects within a fast-paced, deadline-driven environment. Relevant

Experience: Mercy Health – Medical Support Representative Rogers, Arkansas February 2018 –May 2020

Responsible for overall patient experience and clinic operations, including: o Account maintenance: verified patient insurance and billing information, applied payments, and followed up on outstanding balances. o Appointment management and preparation: requested medical records, performed patient check-in, and booking of follow up appointments. o General support to medical staff including calendar management. Regus – Client Services Representative.

Bentonville, Arkansas 2013 –2015

Acted as the key point of contact for clients and visitors. Served as primary resource in assisting clients; setting up meeting rooms, screening income phone calls, delivering mail, and managing general office needs.

Rogers Public Schools – Media Aide Assistant

Rogers, Arkansas 2005 –2009

General office clerical duties. Provided office support to staff. Assisted students and parents as necessary.

Walmart Stores – Buyers Assistant

Bentonville, Arkansas 2002 –2004

Provided merchant and supplier support. Responsible for new item creation and maintenance, modular development, and processing of purchase orders. Skills: Computer literate. Proficient with Microsoft Office applications, including Outlook, Excel, Word and PowerPoint. Work well with others, as well as independently. Have strong communication skills, and an aptitude for learning.