Customer Service Machine Operator

LATECIA LOVE

*** ******* ******, **********, ** *8921 · 662-***-****

************@*****.*** ·

Motivated employee that learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Dependable with 14 years in banking and over 7 years of factory experience. Hard-working and OSHA compliant.

EXPERIENCE

09/09/2009- – PRESENT

BANK TELLER/CSR bank of commerce

I am a committed bank teller with 14 years of experience. I am a very professional, conscientious and dedicated team worker. I am responsible for cashing checks, processing withdrawals and deposits and loan payments. I am also responsible for ordering money for the bank as back-up vault teller and buying and selling money to other tellers. I balance the vault, ATM, as well as, my personal drawer on a daily basis. As a Customer Service Rep, my responsibilities are opening new accounts for customers, promoting and selling the bank’s products and services, assisting customers with replacing lost or stolen debit cards. I also update customers personal information, as well as, reviewing and explaining account charges.

2001-2002

MACHINE OPERATOR ROSEWOOD MFG

I worked on a production line where it took team effort to get the desired product in a timely manner off the line to ship. I made Police and Firemen coats until the time of the plant closure.

1999-2000

MACHINE OPERATOR SHELBY MFG

I worked in a setting where I had to perform individual production. I trimmed a variety of gloves until the day of the plant closure.

1995-1998

MACHINE OPERATOR KELLWOOD MFG

I worked on a production line where I attached side pockets on jeans. Production was an individual effort was enforced by our supervisor. I worked here until 1998 when the plant closed down.

EDUCATION

AUGUST 2001-2004

ASSOCIATES DEGREE, cOAHOMA COMMUNITY COLLEGE

I RECEIVED A HONORS AWARD FOR MAINTAINING A 3.5 AND ABOVE WHILE ATTENDING. I GRADUATED WITH A GENERAL STUDIES DEGREE

AUGUST 2004-PRESENT

BACHELORS DEGREE, UNIVERSITY OF MisSissippi

SKILLS

FAST PACE-LEARNER

IMPECCABLE CUSTOMER SERVICE SKILLS

FOLLOW INSTRUCTIONS

ORGANIZATION

CASH HANDLING AND EFFICIENT MATH SKILLS

PROBLEM-SOLVING

PROCESSING TRANSACTIONS

COMPUTER KNOWLEDGE

REFERENCES

Available upon request

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