Sales Associate Customer Service

Ilene Diaz

ad091i@r.postjobfree.com

323-***-****

Professional Summary

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships while consistently achieving individual sales goals.

Skills

• Strong work ethic

• Self-motivated

• Highly competitive

• Goal oriented

• Sales experience

• Excellent communication skills

• Bi-lingual (Spanish)

• Detail oriented

• Outstanding interpersonal skills

• Software(Mc Word, Powerpoint, Outlook, CoFEE to Go, CoFEE Anywhere)

•Work history•

Almansor Court-(Alhambra,Ca) July 2021-March 2023

Event Sales Associate

Organized and executed special events for clients; such as weddings, quinceañeras, corporate events etc. Ensured that all contracts, regulations, and safety details were followed and adhered to.

•Reserve

•Social Tables

•Excel

•Word

Vinpower Digital (Alhambra, Ca) August 2017-2019

•Office Administration

•shipping and receiving (FedEx, UPS,USPS)

•customer service

•order entry

•typing

•processing orders

•excel

HI-TEK LV (La Mirada, Ca) Dec2016-July 2017

•Sales-

•Customer service-telemarketing

LPC Retail Sales Rep January 2012-December 2015

Marketstar/Verizon Fios Store (Newark, NJ)

• Tracking daily sales

• Maintain knowledge of current sales and promotions.

• Following up with customers.

• Helping customers with any bill issues or concerns.

• Contributing to team success by exceeding individual goals by 10%.

• Built relationships with customers to increase likelihood of repeat business.

• Customer support such as (Set Top Box return, Exchange, Pickups, Routers, etc.). Sales Associate/Key Holder February2009-July 2012

Radio Shack (Newark, NJ)

• Wireless sales (AT&T, Verizon Wireless, Sprint).

• Maintain knowledge of current sales and promotions.

• Contacted other store locations to check merchandize availability.

• Consistently meet and exceed sales goals by 20%.

• Trained and served as a peer coach for new sales associates.

• Maintained established merchandizing standards, including windows, sales floors and promotional displays.

Catering Sales Associate

Luminarias Banquets (Monterey, CA)

• Booking events.

• Meeting sales of $16,000 per week.

• Planning events such as (Weddings, Birthdays, Graduations, Cosporate meetings, ect.).

• Facilitated organized records of sales and booked events.

• Computed bills and collected payments

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