Software Development Application Developer
Resume:
Shawnette Carter
Shawnette Carter
Fort Worth, Texas
ad090a@r.postjobfree.com
Proficiencies:
Microsoft Certified Professional/ Selenium/Windows/ Active Directory/Firewall/Comp Tia Security/Microsoft Office Certified Application Developer/Certified Internet Webmaster, HTML and XML, CSS, API, Spring Boot, Epic Bridges and Security Certified, NVT 2023, Epic experience (Optime, Anesthesia, Clin Doc, CPOE, Orders, Ambulatory, Scheduling, Physician, Security, Radiant, Stork, My Chart, Care Everywhere, and Grand Central) PROFESSIONAL SUMMARY
15 years of assigning security (Single sign on through Imprivata (with RSA token) for clinical staff 15 years QA and Software testing of web based and Client-Server applications 15 years Integration experience, Creating, and designing interfaces 15 years Message search and filtering in the interface. 15 years: EMR ICD-9 and ICD 10 test mapping experience 10 years: Analyzing and troubleshooting stored procedures 15 years with HL7 creating data transmission points in an electronic medical records Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases Experience Documentation based on standards for Software Development QA implementation in all phases of Software Development Life Cycle (SDLC) Experience in preparation of test bed, Installation testing, Replication of problems and bug reporting Tests EDI transaction sets for Healthcare Payments (i.e. 835, 827, 837, 999, 270, 271) (MDM-T02, ORU, OBX,DFT) Experience in designing and developing Test Cases and Test Scripts for Windows, Java and UNIX environments Test HL7, X12 Standard Data Types
Experience Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team Experience writing and working with Reports and SQL queries Solid Epic integration experience in upgrade
Software Onbase, Imprivata
Access Tools Active Directory
Certification Epic Bridges, HL7 Certified
Databases MS-SQL Server 2008, 2008, Oracle, SQL, Cache Experience XML, X12, Trizetto, Facets, Cloverleaf
Operating Systems Windows 7, 8, Unix, AIX,
EMR Epic, Cerner, Smart FHIR
Defect Tracking Tools: Load Runner, Quality Center/ALM, Clear Quest, Rally and Selenium Operating System: Windows 7, 8, 10, UNIX, AIX, Linux Interface Protocol TCP/IP, VPN,
Epic Modules Print Services, TCP/IP, Epic Interconnect, ARR, WebBlob, Hyperspace Web, Clarity Console, MyChart/MyChart Mobile, Scripts, Care Link, Care Everywhere, Rover, Haiku, Canto, Print Management, RSA, Ambulatory, Optime, Anesthesia, Cadence, CPOE Shawnette Carter
PROFESSIONAL EXPERIENCE
Optimum Health
Lab Conversion Support
Developed laboratory tests for instruments and reference lab interfaces Validate interface for result definition, charting, billing and rules Validate interface traces (results) from Epic to (Softlab/SoftPath) Identified and resolved Report Modifications and discrepancies for Pathology Reportable lab results were being sent to the Inpatient floor for Micro Reporting Build, test, and validate analyst for Beaker implementation and reference labs Led clinical content validations
Remediated build for immunology, Hematology, and Micro Validate and test using in Data Innovation, scripts in Excel, and Hp quality Center Participated in interface troubleshooting for interface referenced labs Perform message searches in Bridges and Softlab
January 2023-July 2023
Dallas Children’s Hospital (Next Step Recruiting) Epic Integration
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Review all HL7 segments, and all PID mapping rules Perform Testing (Functional, Mapped Record, Connectivity) Oversee Integrated and Applications testing
Review Profile Variables
Review filters for each API to ensure that the interface is behaving as designed Monitor Interfaces and API’s
Assign Ports and update Communications in Bridges
Review Messages in Bridges
Atrium Health (Panzer Solutions)
Epic Integration Support
Review Profile Variables and create interfaces
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Start and Stop Interfaces
Create Content Management Tickets and Change Requests for Data Courier Test workqueue charges, transaction inquiries, and fee schedules Assign Security per Clinic Role for Users (SER record provisioning) Build patients for environments (POC, ACE, and TST) Build Smartforms, Critical and Required values, and BPA’s Test workflow process for patient movement (Admit Discharge and Transfer workflows) Test and create orders and charges generated
Test workflow registration encounters/Test Outpatient scenarios/Test Inpatient scenarios Test Application, Integrated, and Charge testing
Use SQL to query test plans and test cases
June-2022-December 2022
January 2022-June 2022
Shawnette Carter
Franciscan Alliance
Epic Technical Support
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Review Profile Variables and create interfaces
Start and Stop Interfaces
Create Content Management Tickets and Change Requests for Data Courier to migrate Review ORM’s, OBX’s, ADT, and all PID mapping rules Manage and complete requests for instrument changes and additions/deletions Modify changes in Chronicles
Restart print and fax servers
Call Rotation for incidents received
Activate and Inactivate Master Files and records In Epic Testing and configuration for instrument connectivity and result release Application testing with orders, results. And all ADT related events Epic integration Project work with instruments and validation of workflow Understanding of interfaces, and connectivity testing for instrument (data innovations) Use SQL to query test plans and test cases/Use SQL to do data validation Application Specialist (contract) NLB
(Emids)
Review Profile Variables and create interfaces
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Start and Stop Interfaces
Provide workflow expectations and guidance to procedure areas (GI, Pre, Post, Intra, and Recovery)
Create Content Management Tickets and Change Requests for Data Courier to migrate Assign Security per Clinic Role for Users (SER record provisioning) Test with Data Innovations for OBX, ORM, and PID mapping Created documents for cadence and Professional billing
Updated training material for cadence, prelude and Professional billing and hospital billing. Case Scheduling/Tracking, Medication Set-up, OpTime Charges, Pre/Intra/Post Op Navigators Test ORM’s for FHIR scenarios
Test ORU’s capture for FHIR scenarios Test
Charge capture for FHIR scenarios
Monitor Hl7 messages from the interface
Use SQL to query test plans and test cases
Use SQL to do data validation
Designing interfaces
November 2020-Jan-2022
March 2020-October 2020
Shawnette Carter
Epic Application Analyst (Optime/Anesthesia/CPOE)
Carolina MUSC Hospital
Review Profile Variables and create interfaces
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Start and Stop Interfaces
Create Content Management Tickets
Create Change Requests for Data Courier to migrate Bridges changes Assign Security per Clinic Role for Users (SER record provisioning) Provide workflow expectations and guidance to procedure areas (GI, Pre, Post, Intra, Recovery) Build patients for environments (POC, ACE, and TST) Build and configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts) Work with Physicians and Anesthesia for result and order workflow Test Pre, Intra, and Post surgery modules and clinical security Build Order Sets and Smart tool Personalization
Support physicians with order sets, notes, smart phrases Support providers, super users, and clinicians on Epic User provisioning (security) for model users
Design interfaces
Epic Application Analyst
Elyria Health (contract)
Review Profile Variables and create interfaces
Perform interface hl7 message searches in Epic Bridges (Epic’s interface) Start and Stop Interfaces
Create Content Management Tickets
Create Change Requests for Data Courier to migrate Bridges changes Build patients for environments (POC, ACE, and TST)
Build and Configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts) Install and configure system software for clinical (Tap-N-Go/single sign on) Performed Data Extracts and utilization reports
Utilized Epic Workbench and generated Reports department and statistical use Work with Health Plans for member enrollment, eligibility, and coverage verification Consult with various hospital vendors for accurate mapping requirements Training, Support, Personalization, and Cutover for Optime, Anesthesia, CPOE, Stork, Oncology Test and Train Physician workflows for upgrade script mapping to the correct diagnoses code Support physicians with order sets, notes, smart phrases Train providers, super users, and clinicians on Epic Tested and created EDI transaction sets for Healthcare Payment (i.e. 835, 827, 837, 999, 270, 271)
Test for plan configuration updates to Class, Group, and Member May 2019-March 2020
December 2018-April 2019
Shawnette Carter
Duke Medical Center (Ettain Group)
Application Analyst
User provisioning (security/Single sign on) for network users Lead and schedule personalization labs
Provide personalization for Physicians (i.e. Attendings, Radiologists, Oncologist, Gynecologist, Internal Medicine)
Provide build and security settings for Inpatient workspace Build and configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts)
Created training material for cadence and Professional billing Updated training material for cadence, prelude and Professional billing and hospital billing. Execute Test scripts for workflows
Assign Security per Clinic Role for Users (SER record provisioning) Case Scheduling/Tracking, Medication Set-up, OpTime Charges, Pre/Intra/Post Op Navigators, Work with Physicians and Anesthesia for result and order workflow Build Macros with providers
July 2018 -November 2018
Tulsa Spine and Surgical (contract) February 2018 to June 2018 Epic Clinical Data Analyst
Interface Message Search, Interface Profile Variable Review Utilized Epic Workbench and generated Reports department and statistical use Performed Data Extracts and utilization reports
Customize Order Sets and Smart tool Personalization Install and configure system and software for clinical staff (Tap-N-Go/single sign on) Review orders and result requests
Responsible for the development, deployment, operation, and monitoring Troubleshooting maintenance of orders and results
Work with Physicians for result and order workflow Case Scheduling/Tracking, Medication Set-up, OpTime Charges, Pre/Intra/Post Op Navigators, PAT Design, build, and test EMR modules (Laboratory, Microbiology, Blood Bank, and Pathology, Surgical) Training, Support, Personalization, and Cutover for Optime, Anesthesia, CPOE, Stork, Oncology Test and Train Physician workflows for upgrade script mapping Support physicians with order sets, notes, smart phrases Support providers, super users, and clinicians on Epic Test and Build linked procedures by adding scripting Interact and support (Allscripts, Athena, Epic (Beaker) SoftLab, Cerner) Migrate existing data from Lawson into Databases for extraction Shawnette Carter
Epic Implementation Analyst (remote contract)
Johns Hopkins July 2016 to January 2018
Build patients for environments (POC, ACE, and TST) Tested and created EDI transaction sets for Healthcare Payment (i.e.835, 827, 837, 999, 270, 271) Configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts) Design, build, and test an assigned EMR modules (Laboratory, Microbiology, Blood Bank, and Pathology) Performed Data Extracts and utilization reports
Interact with EMR vendors (Allscripts, ECW, Beaker SoftLab, Sunquest, Cerner, Quest) Updated training material for cadence, prelude and Professional billing and hospital billing. Responsible for the development, deployment, operation/monitoring Troubleshooting maintenance of orders and results
Responsible for multiple conversion projects, gather interface requirements Educates and directly interacts with the Quest clients Assisted with detailing interfaces between the hospital-wide systems Oversee data flow between the Physician offices, labs and the hospitals Identified and documented workflows in Practice Management Transferred and trained the data integrity process to staff Perform all interface testing functions (application unit and integrated) test plans Identify and document interface issues
Troubleshoot issues, reading through logs to assess and suggest resolutions Updating test scripts as needed and add scripts for smart forms Migrate existing data from Lawson into Databases for extraction Implementation Epic Support Analyst
Cottage Health (contract) February 2015– July 2016 Configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts) Responsible for the testing of workflows
Updated training material for cadence, prelude and Professional billing and hospital billing. Design, build, and test on Epic modules (Laboratory, Microbiology, Blood Bank, Surgery, Pathology) Created and ran system test cases, documenting results Interact with EMR vendors (Allscripts, ECW, Beaker Soft Lab, Sunquest, Cerner, Quest) Responsible for the development, deployment, operation/monitoring Troubleshooting maintenance of orders and results
Training, Support, Personalization, Shadow Charting, for Optime, Anesthesia, CPOE, and Oncology Provided support in Surgery, Inpatient, and Ambulatory, Home Health and Post Procedure Troubleshoot workflow process for patient movement (Admit Discharge and Transfer workflows) Troubleshoot workflow registration encounters to inpatient admits Ensure that transactions are processed properly Trained clinicians and physician’s workflows in appropriate modules (charges, clin doc, asap, orders, lab workflows)
Shawnette Carter
Innovative Consulting Group (Peace Health Hospital Systems) Epic Implementation Support Analyst February 2014 – January 2015 Build patients for environments (POC, ACE, and TST) Configure alert-based support interventions (BPA, Health Maintenance reminders, Medication alerts) Responsible for the testing of workflows
Tested for charges from hospital billing and revenue cycle modules Design, build, and test Epic modules and Softlab (Laboratory, Microbiology, Blood Bank, Pathology, Surgery) Ensure that workflows are successful
Develop Inpatient and Ambulatory scripts for workflow accuracy and production changes Tested Pre, Intra, and Post surgery modules and clinical security Troubleshoot workflow process for patient movement (ADT, Home Health workflows) Developed and manually tested Epic Workflows for accuracy (charges, clin doc, asap, orders, lab workflows) Develop manual and automated test scripts for Inpatient and Ambulatory workflows Interact with EMR vendors (Allscripts, ECW, Beaker Soft Lab, Sunquest, Cerner, Quest LEIDOS HEALTH (University of Miami/Cleveland Clinic) Epic Implementation Support Analyst February 2013–December 2013 Responsible for the testing of workflows are clinically accurate Executed Inpatient and Ambulatory manual and automated test scripts for validation Design, build, and test Epic modules (Laboratory, Microbiology, Blood Bank, and Pathology) Interact with EMR vendors (Allscripts, ECW, Beaker SoftLab, Sunquest, Cerner, Quest) Tested inpatient and outpatient workflows (Ambulatory and Home Health, Inpatient) Trained clinicians and physicians using approved workflow in appropriate modules Executed manual and automated scripts for Epic production system validation Executed Regression and Functional testing (charges, clin doc, asap, orders, lab workflows) Defined workflow requirements specs for Epic Modules Tested code variation from ICD-9 to ICD-10
Computer Advantage (contract)
Rochester Memorial, St. Luke’s, Providence, Cedar Sinai Epic Testing Analyst (EDI/HL7 Analyst) March 2012 – January 2013 Executed workflow test script mapping
Trained clinicians and physicians using approved workflow in appropriate modules Design, build, and test on assigned Epic modules (Laboratory, Microbiology, Blood Bank, Surgery, Pathology) Ensure that clinician workflows are correct
Executed manual scripts for Epic production system validation Execute automated tests through HP Quality Center
Tested printers (arm band and network), document scanners, workstations are built Tested code variation from ICD-9 to ICD-10
Generated Crystal Reports dashboard to show variables Shawnette Carter
UNIVERSITY OF SAN FRANCISCO (UCSF/Children’s Oakland/Texas Health Resources) Epic Inpatient Testing Analyst February 2007 – February 2012 Executed workflow test script mapping
Executed manual and automated test scripts for validation Executed manual scripts for Epic production system validation Executed automated tests through HP Quality Center Tested printers (arm band and network), document scanners, workstations are built Supported Epic CPOE testing and classroom training before go-live; Performed clinical workflow analysis documentation and record optimization requests Created workflow scripts for system and application configuration and system validation Trained providers, super users, and clinicians on Epic
Investigated, tracked, and resolved client issues
Provided CPOE and OpTime Anesthesia physician classroom training and support Built workflow scripts for training environment
Provided training documentation and e-learning for OpTime and anesthesia staff Provided training for anesthesiologists in surgical areas and catheterization EDUCATION
Bachelor of Science in Business, Texas Wesleyan University
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