Customer Service Operations Assistant

Location:

Posted:

November 17, 2023

Stephen Danielson

***************@*******.***

www.linkedin.com/in/steve-danielson-775a6456

Highly skilled in customer service and dealing with people. Looking for a job where I can make a difference.

EDUCATION

Business Management, Associate of Applied Science Graduated: September 14, 2019

Emphasis: Business Administration Associates

Rasmussen College, Ocala, Fl

SKILLS

•Thirty-five years in the trucking industry, and 11 years in the airline industry

•Router and driver supervisor

•Very efficient in customer service as I dealt face to face with customers every day.

•Developed excellent written and verbal communication through interactions with customers.

•Experienced with Excel, PowerPoint, Access, and Word.

EXPERIENCE

ABF Freight Operations Assistant October 2019-Present

Operations Assistant

Customer service Appointment Clerk

Dispatcher

Rasmussen College Sept. 2018 to Sept 2019

Work Study, Library Assistant

National Carriers, Inc. Owner/Operator January 2008 to October 2017

Hauled meat products from Moultrie Ga, to Miami, Fl. Irving, Texas

Did computer work to send receiving Information to the trucking company.

Was very Involved with customer service daily.

The driver of the month May 2013

The driver of the month March 2016

Greatwide Dedicated Transport Owner/Operator August 2004 to January 2008

Delivered products to Wal-Mart stores in the south Mesquite, Texas

Delivered to Sysco Food Service OpCo’s in the Northeast United States.

Heavily dealing in customer service with the shipper and receivers.

Sunco Carriers Owner/Operator November 2001 to August 2004

Delivered Refrigerated product in the Southeast Lakeland, Florida

VOLUNTEER WORK

Florida Guardian ad Litem, 5TH Circuit, Marion, Citrus County, Florida. Motto “I am for the child.” 2016 to 2020