Piqua, Ohio *****
*****.**********@*****.***
TAMMY SUMMERS
SUMMARY Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping, and problem solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere. Customer-focused, professional, and dedicated to building long-term loyalty with unparalleled service. Works hard to manage expectations and prevent conflict.
SKILLS Problem-solving Working collaboratively
Team work and collaboration Organization skills
Verbal and written communication Active listener
Computer skills Work ethic
Phone and email etiquette Friendly, positive attitude Customer service Conflict resolution
Decision making Reliable and trustworthy
People skills
EXPERIENCE GUEST SERVICE REPRESENTATIVE, HOLIDAY INN EXPRESS, TROY, OHIO 5/22-Current
ASSEMBLER, EMERSON CLIMATE TECHNOLOGIES, SIDNEY, OHIO 3/21-5/22
PACKER, PLY GEM, SIDNEY, OHIO
3/21-3/21
SEWER, TROY SUNSHADE, GREENVILLE, OHIO
10/20-3/21
FRONT DESK CLERK/HOUSEKEEPER, BAYMONT BY WYNDHAM, GREENVILLE, OHIO 9/20-10/20
EDUCATION GED, WINCHESTER CUMMUNITY HIGH SCHOOL, WINCHESTER, INDIANA, 1992