*** ********* ****

Piqua, Ohio *****

937-***-****

ad08wu@r.postjobfree.com

TAMMY SUMMERS

SUMMARY Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping, and problem solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere. Customer-focused, professional, and dedicated to building long-term loyalty with unparalleled service. Works hard to manage expectations and prevent conflict.

SKILLS Problem-solving Working collaboratively

Team work and collaboration Organization skills

Verbal and written communication Active listener

Computer skills Work ethic

Phone and email etiquette Friendly, positive attitude Customer service Conflict resolution

Decision making Reliable and trustworthy

People skills

EXPERIENCE GUEST SERVICE REPRESENTATIVE, HOLIDAY INN EXPRESS, TROY, OHIO 5/22-Current

ASSEMBLER, EMERSON CLIMATE TECHNOLOGIES, SIDNEY, OHIO 3/21-5/22

PACKER, PLY GEM, SIDNEY, OHIO

3/21-3/21

SEWER, TROY SUNSHADE, GREENVILLE, OHIO

10/20-3/21

FRONT DESK CLERK/HOUSEKEEPER, BAYMONT BY WYNDHAM, GREENVILLE, OHIO 9/20-10/20

EDUCATION GED, WINCHESTER CUMMUNITY HIGH SCHOOL, WINCHESTER, INDIANA, 1992