Erica Mobley
Ocala, FL *****
***************@*****.***
•
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Applebee’s Restaurant - Ocala, FL
February 2018 to Present
• Suggested additional items to increase restaurant sales
• Evaluated the work of all wait staff and provided ongoing training as needed
• Trained new servers on menu memorization strategies and how to convey information to customers in a positive and upbeat manner.
• Checked on guests to verify satisfaction with meals. Lead Server
American Grille Restaurant - Jacksonville, FL
March 2004 to Present
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management .
Education
High school diploma
Skills
• Serving Experience (10+ years)
• Upselling
• Restaurant Experience
• Food Safety
• Banquet Experience
• Food Handling
• Bartending
Certifications and Licenses
Servsafe
March 2018 to March 2025
Additional Information
I am servsafe certified